The Neighborhood in Rio Rancho
Rio Rancho, New Mexico
Skilled nursing facility in Rio Rancho, NM with 48 certified beds and a 2-star CMS overall rating.
The Neighborhood in Rio Rancho is a skilled nursing facility in Rio Rancho, New Mexico (Sandoval County), with 48 Medicare/Medicaid-certified beds.
Address: 900 Loma Colorado Blvd Ne, Rio Rancho, NM 87124. Phone: (505) 994-2296.
Ownership: Non profit - Corporation. Certified for Medicare and Medicaid. Part of a continuing care retirement community. Automatic sprinkler systems in all required areas. Has a resident council.
CMS Five-Star ratings (source: Medicare Care Compare): overall 2 of 5, health inspections 2, staffing 4, quality measures 3.
Levels of care
- Skilled nursing
Facility details
- Street address
- 900 Loma Colorado Blvd Ne
- City
- Rio Rancho
- State
- New Mexico
- ZIP code
- 87124
- Phone
- (505) 994-2296
- Levels of care
- Skilled nursing
- Payment options accepted
- Medicare, Medicaid
- Cms Ccn
- 325130
- County
- Sandoval
- Ownership Type
- Non profit - Corporation
- Provider Type
- Medicare and Medicaid
- Certified Beds
- 48
- Avg Daily Residents
- 38.2
- Continuing Care Community
- Yes
- Resident Family Council
- Resident
- Sprinklers All Areas
- Yes
- Medicare Medicaid Approved Date
- 2016-08-10
- Overall Rating
- 2
- Health Inspection Rating
- 2
- Staffing Rating
- 4
- Quality Measure Rating
- 3
- Total Nurse Hours Per Resident Day
- 4.83301
- Rn Hours Per Resident Day
- 1.03124
- Latitude
- 35.2726
- Longitude
- -106.66
Medicare & Medicaid quality data
Published by the Centers for Medicare & Medicaid Services (CMS) [1] , data as of October 1, 2026. CMS ID 325130. Ratings compare this home with other nursing homes; they are not a pass or fail.
How does it compare in Rio Rancho? · Lowest-rated in New Mexico
CMS overall rating
2 / 5
Below average- Certified beds
- 48
- Residents per day
- 40
- Ownership
- Non profit - Corporation
- Health citations (latest)
- 12
- Fines
- 1 ($8,278)
Star ratings
CMS rates every certified nursing home from 1 to 5 stars in three areas and combines them into an overall rating. The ratings compare homes with each other: 5 is much above average, 3 is average, 1 is much below average.
Overall rating
Below averageThe headline score, from 1 to 5 stars.
✗ Worse than the state average. State 2.9 · National 3.0
How is this scored?
Three steps: start with the health inspection stars; add one star if staffing is 5 stars (subtract one if it is 1 star); then add one star if quality measures are 5 stars (subtract one if 1 star). It never goes above 5 or below 1, and a home with 1 health inspection star can gain at most one star from the other two. It compares homes with each other; it is not a pass/fail grade. [11]
Health inspections
Below averageHow the home did in recent state inspections and complaint investigations.
✗ Worse than the state average. State 2.7 · National 2.8
How is this scored?
Based on the two most recent annual inspections plus 36 months of complaint and infection-control inspections, and on how many revisits were needed to confirm fixes. Each citation is weighted by scope and severity. Homes are then ranked within their own state: the best 10% (lowest scores) earn 5 stars, the middle 70% earn 2, 3 or 4 stars in equal shares, and the worst 20% earn 1 star. [11]
Staffing
Above averageHow many nurses care for each resident, and how stable the nursing team is.
✓ Better than the state average. State 2.8 · National 3.0
How is this scored?
Six measures: three of staffing level (total nurse, registered nurse and weekend nurse hours per resident per day, adjusted for how much care residents need) and three of turnover (nursing staff, RNs and administrators). The hours come from payroll records submitted to CMS each quarter; turnover uses six quarters of that data. [11]
Quality measures
Above averageHow residents are actually doing.
≈ About the state average. State 4.0 · National 3.7
How is this scored?
Scores 15 quality measures drawn from resident assessments (the Minimum Data Set) and Medicare claims, such as falls with major injury, pressure ulcers, rehospitalizations and medication use. Long-stay and short-stay residents are rated separately and combined. [11]
This home State average National average
- Long-stay quality
- Residents who live in the home: outcomes such as falls, pressure ulcers and medication use.
- Short-stay quality
- Residents staying for rehab or recovery: outcomes such as rehospitalization and regaining function.
Flags CMS attaches to this home
- ⚑ Abuse citation. Care Compare flags homes cited for abuse where residents were harmed (severity G or higher) in the latest inspection or in the past 12 months, or cited repeatedly for abuse where residents could have been harmed (severity D or higher). [11]
- ⚑ Retirement community. Part of a continuing care retirement community, offering several levels of care on one campus. [11]
How to read the numbers on this page
- Star ratings — 1 to 5 (no stars = not rated)
- 5 is much above average and 1 is much below average, compared with other nursing homes. A home with too little data may have no rating.
- Health inspection score — 0 and up, lower is better
- Points added up from citations (see the scope and severity grid) and revisits. 0 means a clean record; the state table shows which scores earn which stars.
- Quality measure percentages — 0 to 100%
- The share of residents with an outcome, such as a fall with major injury. For most measures a lower percentage is better; for vaccination measures a higher percentage is better.
- Nurse hours per resident per day — Hours, higher is better
- Paid nursing time divided by residents. For example 4.0 means each resident gets about four hours of nursing care a day, shared across all shifts.
- Staff turnover — 0 to 100%, lower is better
- The share of nursing staff who left during the year. High turnover can mean less continuity of care.
- Case-mix index — Around 1.0 is typical
- How much care the residents need. Above 1 means sicker or more dependent residents who need more staff time.
- Fines — Dollars; payment denials in days
- Penalties CMS imposed for serious or repeated problems. A payment denial stops Medicare/Medicaid payment for new admissions.
Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Staffing & turnover
More nursing time per resident and a steadier team are both signs of better care. Hours come from payroll records the home submits to CMS each quarter.
Nurse hours per resident per day, by role
A resident's day is 24 hours; this is how much paid nursing time each resident gets, shared across all shifts.
RN 0.89 · LPN 0.73 · Nurse aide 2.82. What the home's payroll records show.
RN 0.64 · LPN 0.79 · Nurse aide 2.16. What CMS predicts a home with these residents' needs would staff.
RN 0.96 · LPN 0.79 · Nurse aide 3.05. The reported hours rescaled so homes with sicker or healthier residents can be compared fairly.
Compared with NM and the nation
This home State average National average
- Total nurse hours (hrs/resident/day, higher is better)
- 4.44
✓ Better than the state average. State 3.58 · National 3.90
- Registered nurse (RN) hours (hrs/resident/day, higher is better)
- 0.89
✓ Better than the state average. State 0.65 · National 0.69
- Licensed nurse hours (RN + LPN) (hrs/resident/day, higher is better)
- 1.62
✓ Better than the state average. State 1.36 · National 1.55
- Nurse aide hours (hrs/resident/day, higher is better)
- 2.82
✓ Better than the state average. State 2.22 · National 2.35
- Weekend total nurse hours (hrs/resident/day, higher is better)
- 4.18
✓ Better than the state average. State 3.14 · National 3.43
- Weekend RN hours (hrs/resident/day, higher is better)
- 0.76
✓ Better than the state average. State 0.48 · National 0.48
- Physical therapist hours (hrs/resident/day, higher is better)
- 0.11
✓ Better than the state average. State 0.08 · National 0.07
- Nursing staff turnover (%, lower is better)
- 82.8%
✗ Worse than the state average. State 53.5% · National 45.3%
- RN turnover (%, lower is better)
- 82.4%
✗ Worse than the state average. State 54.0% · National 42.5%
- Administrators who left (people, lower is better)
- 0
✓ Better than the state average. State 1 · National 1
- Nursing case-mix index (index)
- 1.30
State 1.26 · National 1.41
Turnover is the share of nursing staff who left over the year. The case-mix index shows how much care residents need: about 1.0 is typical, higher means more dependent residents.
Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Inspections
State inspectors visit each home about once a year and investigate complaints. Every problem they cite is a deficiency, lettered A to L by how serious and how widespread it was.
Health inspection score
97.0 points — in NM that earns (Above average).
Lower is better. The score adds up points for every citation (more for serious, widespread problems) and for revisits needed to confirm fixes, then weights recent inspections most. [11]
Score needed for each star in NM [10]
- 5 ★
- 0.000-59.000
- 4 ★ (this home)
- 59.001-97.000
- 3 ★
- 97.001-154.000
- 2 ★
- 154.001-212.750
- 1 ★
- >212.750
| Period | Inspection | Citations (complaint) | Citation points | Revisits | Revisit points | Total |
|---|---|---|---|---|---|---|
| Most recent cycle | Nov 17, 2025 | 11 (6) | 88 | 1 | 0 | 88 |
| Prior cycles (2 and 3) | May 23, 2024 | 19 (13) | 124 | 1 | 0 | 124 |
Health citations per inspection
Nov 17, 2025
May 23, 2024
Feb 3, 2023
State average for that cycle. Fewer is better.
Fire-safety citations per inspection
Nov 17, 2025
May 23, 2024
Feb 3, 2023
State average for that cycle. Fewer is better.
What the latest health inspection cited
- Emergency Preparedness 6
- Quality of Life and Care 3
- Resident Assessment and Care Planning 3
- Freedom from Abuse and Neglect and Exploitation 2
- Nursing and Physician Services 1
- Resident Rights 1
- Nutrition and Dietary 1
- Environmental 1
What the latest fire-safety inspection cited
- Smoke 8
- Gas and Vacuum and Electrical Systems 5
- Egress 4
- Miscellaneous 2
How serious were the citations?
Each health citation gets a letter. The number in each cell is how many of this home's citations got that letter; the points show what each letter adds to the health inspection score. Citations where care was substandard score higher than shown. [11]
| Isolated (a few residents) | Pattern (some residents) | Widespread (many residents) | |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J · 50 pts 0 | K · 100 pts 0 | L · 150 pts 0 |
| Actual harm, not immediate jeopardy | G · 20 pts 1 | H · 35 pts 0 | I · 45 pts 0 |
| No actual harm, potential for more than minimal harm | D · 4 pts 20 | E · 8 pts 13 | F · 16 pts 4 |
| No actual harm, potential for minimal harm only | A · 0 pts 0 | B · 0 pts 0 | C · 0 pts 0 |
Darker cells mean more citations. Counts cover every health citation CMS lists for this home.
All health citations (38) [2]
Inspection on Mar 13, 2026 · 1 citation
-
D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Apr 10, 2026) · From a complaint
Inspection on Nov 19, 2025 · 5 citations
-
E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Feb 13, 2026) · From a complaint
-
D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Feb 13, 2026) · From a complaint
-
E
Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Dec 5, 2025) · From a complaint
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance (Nov 11, 2025) · From a complaint
-
E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Feb 17, 2026) · From a complaint
Inspection on Nov 17, 2025 · 6 citations
-
D
Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies · Deficient, Provider has date of correction (Dec 5, 2025)
-
D
Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Dec 5, 2025)
-
E
Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Dec 5, 2025)
-
D
Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Dec 5, 2025)
-
E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Dec 5, 2025)
-
F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Dec 5, 2025)
Inspection on Mar 20, 2025 · 6 citations
-
E
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · Deficient, Provider has date of correction (May 2, 2025) · From a complaint
-
E
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies · Deficient, Provider has date of correction (May 2, 2025) · From a complaint
-
D
Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (May 2, 2025) · From a complaint
-
E
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (May 2, 2025) · From a complaint
-
E
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
F0571 · Resident Rights Deficiencies · Deficient, Provider has date of correction (May 2, 2025) · From a complaint
-
F
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (May 2, 2025) · From a complaint
Inspection on Jan 3, 2025 · 2 citations
-
D
Keep all essential equipment working safely.
F0908 · Environmental Deficiencies · Deficient, Provider has date of correction (Mar 7, 2025) · From a complaint
-
D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Mar 7, 2025) · From a complaint
Inspection on May 23, 2024 · 6 citations
-
D
Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 21, 2024)
-
D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Jun 21, 2024)
-
F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Jun 21, 2024)
-
E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Jun 21, 2024)
-
E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 21, 2024)
-
D
Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Jun 21, 2024)
Inspection on Apr 1, 2024 · 5 citations
-
D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Apr 19, 2024) · From a complaint
-
D
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 19, 2024) · From a complaint
-
D
Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Apr 19, 2024) · From a complaint
-
D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Apr 19, 2024) · From a complaint
-
D
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · Deficient, Provider has date of correction (Apr 19, 2024) · From a complaint
Inspection on Feb 3, 2023 · 7 citations
-
D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Apr 4, 2023)
-
E
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Apr 4, 2023)
-
F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Apr 4, 2023)
-
E
Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Apr 4, 2023)
-
D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2023)
-
D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Apr 4, 2023)
-
D
Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Apr 4, 2023)
All fire-safety citations (26) [3]
Inspection on Nov 17, 2025 · 25 citations
-
E
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
K0223 · Egress Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
K0761 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Establish policies and procedures for volunteers.
E0024 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Inspect, test, and maintain automatic sprinkler systems.
K0353 · Smoke Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
E
Meet requirements for the installation and maintenance of electrical systems.
K0911 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
E
Ensure proper usage of power strips and extension cords.
K0920 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Install an approved automatic sprinkler system.
K0351 · Smoke Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
D
Install corridor and hallway doors that block smoke.
K0363 · Smoke Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Establish roles under a Waiver declared by secretary.
E0026 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
K0926 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
E
Have properly located and lighted "Exit" signs.
K0293 · Egress Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
K0346 · Smoke Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Establish methods for sharing information.
E0033 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Have proper medical gas storage and administration areas.
K0923 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Have generator or other power source capable of supplying service within 10 seconds.
K0918 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
K0354 · Smoke Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Provide a means of sharing information on occupancy/needs.
E0034 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K0372 · Smoke Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Establish procedures for tracking staff and patients during an emergency.
E0018 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
E
Keep aisles, corridors, and exits free of obstruction in case of emergency.
K0211 · Egress Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Have simulated fire drills held at unexpected times.
K0712 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Have approved installation, maintenance and testing program for fire alarm systems.
K0345 · Smoke Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
F
Establish policies and procedures including evacuation.
E0020 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
E
Meet other general requirements that are deficient.
K0300 · Egress Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
-
D
Properly select, install, inspect, or maintain portable fire extinguishes.
K0355 · Smoke Deficiencies · Deficient, Provider has date of correction (Mar 13, 2026)
Inspection on May 23, 2024 · 1 citation
-
F
Inspect, test, and maintain automatic sprinkler systems.
K0353 · Smoke Deficiencies · Deficient, Provider has date of correction (Jun 14, 2024)
Sources: Nursing Home Provider Information [1] ; Nursing Home Survey Summary [4] ; Nursing Home Health Deficiencies [2] ; Nursing Home Fire Safety Deficiencies [3] ; Nursing Home Health Inspection Cut Points [10] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Fines & penalties
CMS can fine a home or stop Medicare and Medicaid payments for new admissions when problems are serious or keep recurring. Most homes have none.
- Fines
- 1 State avg 1.3 · National 0.9
- Total fined
- $8,278 State avg 48,888 · National 30,351
- Payment denials
- 0 Periods with no Medicare/Medicaid payment for new admissions
Fines by year
| Date | Type | Amount | Payment denial |
|---|---|---|---|
| Nov 17, 2025 | Fine | $8,278 | — |
Sources: Nursing Home Provider Information [1] ; Nursing Home Penalties [5] ; Nursing Home State & National Averages [9]
Resident quality measures
These measure what actually happens to residents, as a percentage from 0 to 100 (or events per 1,000 resident days). For almost all of them a lower number is better; the vaccination measures are the exception and are marked. A star means the measure counts toward the quality star rating.
This home State average National average
Long-stay residents (14) [7]
Residents who live in the home. From their regular health assessments (the Minimum Data Set), averaged over four quarters. Period: 2025Q3-2026Q2.
- Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
- 100.0
✓ Better than the state average. State 96.1 · National 93.7
- Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Higher is better
- 100.0
✓ Better than the state average. State 95.8 · National 95.3
- Percentage of long-stay residents experiencing one or more falls with major injury ★ Lower is better
- 3.1
✓ Better than the state average. State 3.4 · National 3.2
- Percentage of long-stay residents who have depressive symptoms Lower is better
- 0.0
✓ Better than the state average. State 2.2 · National 13.5
- Percentage of long-stay residents who lose too much weight Lower is better
- 5.7
✗ Worse than the state average. State 3.5 · National 5.1
- Percentage of long-stay residents who received an antianxiety or hypnotic medication Lower is better
- 19.7
✗ Worse than the state average. State 14.8 · National 19.5
- Percentage of long-stay residents who received an antipsychotic medication ★ Lower is better
- 3.7
✓ Better than the state average. State 14.5 · National 15.4
- Percentage of long-stay residents who were physically restrained Lower is better
- 0.0
≈ About the state average. State 0.0 · National 0.1
- Percentage of long-stay residents whose need for help with daily activities has increased ★ Lower is better
- 22.1
✗ Worse than the state average. State 10.3 · National 13.5
- Percentage of long-stay residents with a catheter inserted and left in their bladder ★ Lower is better
- 0.0
✓ Better than the state average. State 0.8 · National 0.7
- Percentage of long-stay residents with a urinary tract infection ★ Lower is better
- 1.0
✗ Worse than the state average. State 1.0 · National 1.5
- Percentage of long-stay residents with new or worsened bowel or bladder incontinence Lower is better
- 22.2
✗ Worse than the state average. State 19.2 · National 18.3
- Percentage of long-stay residents with pressure ulcers ★ Lower is better
- 13.6
✗ Worse than the state average. State 5.2 · National 4.5
Short-stay residents (3) [7]
Residents staying for rehab or recovery. From their health assessments, averaged over four quarters. Period: 2025Q3-2026Q2.
- Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
- 96.3
✓ Better than the state average. State 86.1 · National 82.3
- Percentage of short-stay residents who newly received an antipsychotic medication ★ Lower is better
- 0.0
✓ Better than the state average. State 1.2 · National 1.5
- Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Higher is better
- 92.9
✓ Better than the state average. State 84.6 · National 80.1
Long-stay residents: hospital use (2) [8]
Hospital stays and emergency visits found in Medicare claims, adjusted for how sick residents were. Period: 20250401-20260331.
Short-stay residents: hospital use (2) [8]
Rehospitalizations and emergency visits after admission, found in Medicare claims and adjusted for how sick residents were. Period: 20250401-20260331.
- Percentage of short-stay residents who had an outpatient emergency department visit ★ Lower is better · Expected for these residents: 9.9
- 22.6
✗ Worse than the state average. State 15.7 · National 11.8
- Percentage of short-stay residents who were rehospitalized after a nursing home admission ★ Lower is better · Expected for these residents: 22.1
- 18.4
✓ Better than the state average. State 22.1 · National 23.4
Sources: Nursing Home MDS Quality Measures [7] ; Nursing Home Medicare Claims Quality Measures [8] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Ownership & operator
Who owns and runs a home can matter: for-profit, non-profit and chain-owned homes tend to differ on staffing and inspection results.
- Ownership type
- Non profit - Corporation
- Legal business name
- THE NEIGHBORHOOD IN RIO RANCHO
- Certified for
- Medicare and Medicaid
- Certified beds
- 48
- Residents per day (average)
- 39.8
- In Medicare/Medicaid since
- Aug 10, 2016
- Resident and family council
- Resident
- Sprinklers in all required areas
- Yes
- County
- Sandoval
- Located in a hospital
- No
Owners, officers and managers (5) [6]
Corporate Director
- BROECKER, LAURA (individual, NOT APPLICABLE, since 03/16/2020)
- TRIGG, MARIE (individual, NOT APPLICABLE, since 07/21/2022)
Operational/Managerial Control
- HAVERLAND CARTER LIFESTYLE GROUP OPERATING,LLC (organization, NOT APPLICABLE, since 07/16/2015)
Corporate Officer
- JULIAN, ANGELES (individual, NOT APPLICABLE, since 03/02/2020)
W-2 Managing Employee
- MARTINEZ, JENNIFER (individual, NOT APPLICABLE, since 10/27/2022)
Sources: Nursing Home Provider Information [1] ; Nursing Home Ownership [6]
Sources
All figures on this page come from the U.S. government's published nursing home data, as of October 1, 2026. We reproduce them without change except for rounding and layout; ratings, scores and flags are CMS's, not ours. Averages and comparisons use the state and national figures CMS publishes in the same release.
- 1. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Provider Information. Star ratings, staffing, turnover, inspection scores, fines, chain and flag data. https://data.cms.gov/provider-data/dataset/4pq5-n9py
- 2. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Deficiencies. Each health deficiency cited, with scope and severity. https://data.cms.gov/provider-data/dataset/r5ix-sfxw
- 3. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Fire Safety Deficiencies. Each fire-safety deficiency cited. https://data.cms.gov/provider-data/dataset/ifjz-ge4w
- 4. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Survey Summary. Deficiency totals by inspection cycle and category. https://data.cms.gov/provider-data/dataset/tbry-pc2d
- 5. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Penalties. Fines and payment denials. https://data.cms.gov/provider-data/dataset/g6vv-u9sr
- 6. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Ownership. Owners, officers, directors and managers. https://data.cms.gov/provider-data/dataset/y2hd-n93e
- 7. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home MDS Quality Measures. Quarterly quality measure scores from resident assessments. https://data.cms.gov/provider-data/dataset/djen-97ju
- 8. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Medicare Claims Quality Measures. Risk-adjusted quality measures from Medicare claims. https://data.cms.gov/provider-data/dataset/ijh5-nb2v
- 9. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home State & National Averages. State and national averages used for comparison. https://data.cms.gov/provider-data/dataset/xcdc-v8bm
- 10. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Inspection Cut Points. Score ranges that earn each health inspection star in a state. https://data.cms.gov/provider-data/dataset/hicp-9999
- 11. Centers for Medicare & Medicaid Services. Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide. How the star ratings, scope and severity points, and abuse and Special Focus flags are defined. https://www.cms.gov/medicare/provider-enrollment-and-certification/certificationandcomplianc/downloads/usersguide.pdf
- 12. Centers for Medicare & Medicaid Services. Medicare Care Compare. CMS's own consumer site, with the latest figures. https://www.medicare.gov/care-compare/
Attendant Homes is not affiliated with or endorsed by CMS. The data describes past inspections and reported figures and can be out of date or contain errors; it is not a recommendation. Confirm current information with the facility and on Medicare Care Compare [12] .
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