Skilled Nursing Facility at North Hill (the)

Needham, Massachusetts

Skilled nursing facility in Needham, MA with 72 certified beds and a 2-star CMS overall rating.

Attendant Homes
Attendant Homes Published October 29, 2026

Skilled Nursing Facility at North Hill (the) is a skilled nursing facility in Needham, Massachusetts (Norfolk County), with 72 Medicare/Medicaid-certified beds.

Address: 865 Central Avenue, Needham, MA 02492. Phone: (781) 444-9910.

Ownership: Non profit - Corporation. Certified for Medicare and Medicaid. Part of a continuing care retirement community. Automatic sprinkler systems in all required areas. Has a resident council.

CMS Five-Star ratings (source: Medicare Care Compare): overall 2 of 5, health inspections 3, staffing 1, quality measures 4.

Address

865 Central Avenue
Needham, MA 02492
Get directions →

Levels of care

  • Skilled nursing

Facility details

Street address
865 Central Avenue
City
Needham
State
Massachusetts
ZIP code
02492
Phone
(781) 444-9910
Levels of care
Skilled nursing
Payment options accepted
Medicare, Medicaid
Cms Ccn
225281
County
Norfolk
Ownership Type
Non profit - Corporation
Provider Type
Medicare and Medicaid
Certified Beds
72
Avg Daily Residents
62
Continuing Care Community
Yes
Resident Family Council
Resident
Sprinklers All Areas
Yes
Medicare Medicaid Approved Date
1985-01-10
Overall Rating
2
Health Inspection Rating
3
Staffing Rating
1
Quality Measure Rating
4
Latitude
42.2909
Longitude
-71.25

Medicare & Medicaid quality data

Published by the Centers for Medicare & Medicaid Services (CMS) [1] , data as of October 1, 2026. CMS ID 225281. Ratings compare this home with other nursing homes; they are not a pass or fail.

How does it compare in Needham? · Lowest-rated in Massachusetts

CMS overall rating

1 / 5

Much below average
Certified beds
72
Residents per day
64
Ownership
Non profit - Corporation
Health citations (latest)
0
Fines
1 ($16,153)

Star ratings

CMS rates every certified nursing home from 1 to 5 stars in three areas and combines them into an overall rating. The ratings compare homes with each other: 5 is much above average, 3 is average, 1 is much below average.

Overall rating

Much below average

The headline score, from 1 to 5 stars.

1 of 5
1.0

✗ Worse than the state average. State 3.1 · National 3.0

How is this scored?

Three steps: start with the health inspection stars; add one star if staffing is 5 stars (subtract one if it is 1 star); then add one star if quality measures are 5 stars (subtract one if 1 star). It never goes above 5 or below 1, and a home with 1 health inspection star can gain at most one star from the other two. It compares homes with each other; it is not a pass/fail grade. [11]

Health inspections

Below average

How the home did in recent state inspections and complaint investigations.

2 of 5
2.0

✗ Worse than the state average. State 3.0 · National 2.8

How is this scored?

Based on the two most recent annual inspections plus 36 months of complaint and infection-control inspections, and on how many revisits were needed to confirm fixes. Each citation is weighted by scope and severity. Homes are then ranked within their own state: the best 10% (lowest scores) earn 5 stars, the middle 70% earn 2, 3 or 4 stars in equal shares, and the worst 20% earn 1 star. [11]

Staffing

Much below average

How many nurses care for each resident, and how stable the nursing team is.

1 of 5
1.0

✗ Worse than the state average. State 3.1 · National 3.0

How is this scored?

Six measures: three of staffing level (total nurse, registered nurse and weekend nurse hours per resident per day, adjusted for how much care residents need) and three of turnover (nursing staff, RNs and administrators). The hours come from payroll records submitted to CMS each quarter; turnover uses six quarters of that data. [11]

Quality measures

Average

How residents are actually doing.

3 of 5
3.0

✗ Worse than the state average. State 3.3 · National 3.7

How is this scored?

Scores 15 quality measures drawn from resident assessments (the Minimum Data Set) and Medicare claims, such as falls with major injury, pressure ulcers, rehospitalizations and medication use. Long-stay and short-stay residents are rated separately and combined. [11]

This home State average National average

Long-stay quality
Residents who live in the home: outcomes such as falls, pressure ulcers and medication use.
Short-stay quality
Residents staying for rehab or recovery: outcomes such as rehospitalization and regaining function.

Flags CMS attaches to this home

  • ⚑ Retirement community. Part of a continuing care retirement community, offering several levels of care on one campus. [11]
How to read the numbers on this page
Star ratings — 1 to 5 (no stars = not rated)
5 is much above average and 1 is much below average, compared with other nursing homes. A home with too little data may have no rating.
Health inspection score — 0 and up, lower is better
Points added up from citations (see the scope and severity grid) and revisits. 0 means a clean record; the state table shows which scores earn which stars.
Quality measure percentages — 0 to 100%
The share of residents with an outcome, such as a fall with major injury. For most measures a lower percentage is better; for vaccination measures a higher percentage is better.
Nurse hours per resident per day — Hours, higher is better
Paid nursing time divided by residents. For example 4.0 means each resident gets about four hours of nursing care a day, shared across all shifts.
Staff turnover — 0 to 100%, lower is better
The share of nursing staff who left during the year. High turnover can mean less continuity of care.
Case-mix index — Around 1.0 is typical
How much care the residents need. Above 1 means sicker or more dependent residents who need more staff time.
Fines — Dollars; payment denials in days
Penalties CMS imposed for serious or repeated problems. A payment denial stops Medicare/Medicaid payment for new admissions.

Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]

Staffing & turnover

More nursing time per resident and a steadier team are both signs of better care. Hours come from payroll records the home submits to CMS each quarter.

Compared with MA and the nation

This home State average National average

Nursing staff turnover (%, lower is better)
23.1%

✓ Better than the state average. State 37.6% · National 45.3%

RN turnover (%, lower is better)
29.6%

✓ Better than the state average. State 42.7% · National 42.5%

Administrators who left (people, lower is better)
0

✓ Better than the state average. State 0 · National 1

Turnover is the share of nursing staff who left over the year. The case-mix index shows how much care residents need: about 1.0 is typical, higher means more dependent residents.

Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]

Inspections

State inspectors visit each home about once a year and investigate complaints. Every problem they cite is a deficiency, lettered A to L by how serious and how widespread it was.

Health inspection score

41.5 points — in MA that earns (Below average).

Lower is better. The score adds up points for every citation (more for serious, widespread problems) and for revisits needed to confirm fixes, then weights recent inspections most. [11]

Score needed for each star in MA [10]

5 ★
0.000-6.000
4 ★
6.001-24.000
3 ★
24.001-41.000
2 ★ (this home)
41.001-76.000
1 ★
>76.000
Where the points come from
PeriodInspectionCitations (complaint)Citation pointsRevisitsRevisit pointsTotal
Most recent cycle Jul 22, 2026 0 (0) 0 0 0 0
Prior cycles (2 and 3) Jul 18, 2025 5 (2) 166 1 0 166

Health citations per inspection

Latest
Jul 22, 2026
Cycle 2
Jul 18, 2025
Cycle 3
Jul 11, 2024

State average for that cycle. Fewer is better.

Fire-safety citations per inspection

Latest
Jul 22, 2026
Cycle 2
Jul 18, 2025
Cycle 3
Jul 11, 2024

State average for that cycle. Fewer is better.

How serious were the citations?

Each health citation gets a letter. The number in each cell is how many of this home's citations got that letter; the points show what each letter adds to the health inspection score. Citations where care was substandard score higher than shown. [11]

Isolated (a few residents)Pattern (some residents)Widespread (many residents)
Immediate jeopardy to resident health or safety J · 50 pts 2 K · 100 pts 0 L · 150 pts 0
Actual harm, not immediate jeopardy G · 20 pts 0 H · 35 pts 0 I · 45 pts 0
No actual harm, potential for more than minimal harm D · 4 pts 4 E · 8 pts 2 F · 16 pts 0
No actual harm, potential for minimal harm only A · 0 pts 0 B · 0 pts 0 C · 0 pts 0

Darker cells mean more citations. Counts cover every health citation CMS lists for this home.

All health citations (8) [2]
Inspection on Jul 18, 2025 · 3 citations
  • D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    F0761 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Aug 21, 2025)

  • D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    F0656 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Aug 21, 2025)

  • E

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Aug 21, 2025)

Inspection on Jan 15, 2025 · 2 citations
  • J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    F0684 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jan 29, 2025) · From a complaint

  • J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jan 29, 2025) · From a complaint

Inspection on Jul 11, 2024 · 3 citations
  • E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    F0883 · Infection Control Deficiencies · Deficient, Provider has date of correction (Aug 5, 2024)

  • D

    Provide and implement an infection prevention and control program.

    F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (Aug 5, 2024)

  • D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    F0656 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Aug 5, 2024)

All fire-safety citations (1) [3]
Inspection on Jul 11, 2024 · 1 citation
  • F

    Have simulated fire drills held at unexpected times.

    K0712 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Jul 31, 2024)

Sources: Nursing Home Provider Information [1] ; Nursing Home Survey Summary [4] ; Nursing Home Health Deficiencies [2] ; Nursing Home Fire Safety Deficiencies [3] ; Nursing Home Health Inspection Cut Points [10] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]

Fines & penalties

CMS can fine a home or stop Medicare and Medicaid payments for new admissions when problems are serious or keep recurring. Most homes have none.

Fines
1
State avg 0.7 · National 0.9
Total fined
$16,153
State avg 33,030 · National 30,351
Payment denials
0
Periods with no Medicare/Medicaid payment for new admissions

Fines by year

2025
Every fine and payment denial, newest first
DateTypeAmountPayment denial
Jan 15, 2025 Fine $16,153 —

Sources: Nursing Home Provider Information [1] ; Nursing Home Penalties [5] ; Nursing Home State & National Averages [9]

Resident quality measures

These measure what actually happens to residents, as a percentage from 0 to 100 (or events per 1,000 resident days). For almost all of them a lower number is better; the vaccination measures are the exception and are marked. A star means the measure counts toward the quality star rating.

This home State average National average

Long-stay residents (14) [7]

Residents who live in the home. From their regular health assessments (the Minimum Data Set), averaged over four quarters. Period: 2025Q3-2026Q2.

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
100.0

✓ Better than the state average. State 92.9 · National 93.7

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Higher is better
100.0

✓ Better than the state average. State 93.5 · National 95.3

Percentage of long-stay residents experiencing one or more falls with major injury ★ Lower is better
3.9

✗ Worse than the state average. State 3.4 · National 3.2

Percentage of long-stay residents who have depressive symptoms Lower is better
0.0

✓ Better than the state average. State 17.4 · National 13.5

Percentage of long-stay residents who lose too much weight Lower is better
2.3

✓ Better than the state average. State 5.0 · National 5.1

Percentage of long-stay residents who received an antianxiety or hypnotic medication Lower is better
10.7

✓ Better than the state average. State 19.5 · National 19.5

Percentage of long-stay residents who received an antipsychotic medication ★ Lower is better
17.6

✓ Better than the state average. State 21.5 · National 15.4

Percentage of long-stay residents who were physically restrained Lower is better
0.0

✓ Better than the state average. State 0.1 · National 0.1

Percentage of long-stay residents whose ability to walk independently worsened ★ Lower is better
19.9

✗ Worse than the state average. State 13.9 · National 12.7

Percentage of long-stay residents whose need for help with daily activities has increased ★ Lower is better
18.6

✗ Worse than the state average. State 15.8 · National 13.5

Percentage of long-stay residents with a catheter inserted and left in their bladder ★ Lower is better
2.1

✗ Worse than the state average. State 0.7 · National 0.7

Percentage of long-stay residents with a urinary tract infection ★ Lower is better
4.5

✗ Worse than the state average. State 1.7 · National 1.5

Percentage of long-stay residents with new or worsened bowel or bladder incontinence Lower is better
6.0

✓ Better than the state average. State 20.4 · National 18.3

Percentage of long-stay residents with pressure ulcers ★ Lower is better
7.4

✗ Worse than the state average. State 4.2 · National 4.5

Short-stay residents (3) [7]

Residents staying for rehab or recovery. From their health assessments, averaged over four quarters. Period: 2025Q3-2026Q2.

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
98.9

✓ Better than the state average. State 78.9 · National 82.3

Percentage of short-stay residents who newly received an antipsychotic medication ★ Lower is better
0.7

✓ Better than the state average. State 1.4 · National 1.5

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Higher is better
98.9

✓ Better than the state average. State 78.1 · National 80.1

Long-stay residents: hospital use (2) [8]

Hospital stays and emergency visits found in Medicare claims, adjusted for how sick residents were. Period: 20250401-20260331.

Number of hospitalizations per 1000 long-stay resident days ★ Lower is better · Expected for these residents: 1.5
1.1

✓ Better than the state average. State 1.8 · National 1.8

Number of outpatient emergency department visits per 1000 long-stay resident days ★ Lower is better · Expected for these residents: 1.4
1.0

✓ Better than the state average. State 1.4 · National 1.7

Short-stay residents: hospital use (2) [8]

Rehospitalizations and emergency visits after admission, found in Medicare claims and adjusted for how sick residents were. Period: 20250401-20260331.

Percentage of short-stay residents who had an outpatient emergency department visit ★ Lower is better · Expected for these residents: 9.5
13.0

✗ Worse than the state average. State 11.8 · National 11.8

Percentage of short-stay residents who were rehospitalized after a nursing home admission ★ Lower is better · Expected for these residents: 19.4
26.5

✗ Worse than the state average. State 25.7 · National 23.4

Sources: Nursing Home MDS Quality Measures [7] ; Nursing Home Medicare Claims Quality Measures [8] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]

Ownership & operator

Who owns and runs a home can matter: for-profit, non-profit and chain-owned homes tend to differ on staffing and inspection results.

Ownership type
Non profit - Corporation
Legal business name
NORTH HILL NEEDHAM, INC.
Certified for
Medicare and Medicaid
Certified beds
72
Residents per day (average)
64.4
In Medicare/Medicaid since
Jan 10, 1985
Resident and family council
Resident
Sprinklers in all required areas
Yes
County
Norfolk
Located in a hospital
No
Owners, officers and managers (58) [6]
Adp Of The Snf
  • 4M BUILDING SOLUTIONS, LLC (organization, NOT APPLICABLE, since 07/14/2025)
  • A.V. POWELL & ASSOCIATES, LLC (organization, NOT APPLICABLE, since 12/15/1999)
  • AQUEDUCT TECHNOLOGIES, INC (organization, NOT APPLICABLE, since 03/14/2025)
  • BABSON COLLEGE (organization, NOT APPLICABLE, since 11/14/1978)
  • BAKER TILLY US LLP (organization, NOT APPLICABLE, since 12/16/2024)
  • BENOIT, PAUL (individual, NOT APPLICABLE, since 06/24/2001)
  • BERE, KARALYN (individual, NOT APPLICABLE, since 09/10/2024)
  • BERMUDEZ, EMILY (individual, NOT APPLICABLE, since 03/06/2023)
  • CLAY & ASSOCIATES, LLC (organization, NOT APPLICABLE, since 01/01/2023)
  • COSTA, NATALIE (individual, NOT APPLICABLE, since 09/15/1997)
  • DOWNEY, SUSAN (individual, NOT APPLICABLE, since 03/28/2022)
  • FOCUS TECHNOLOGY SOLUTIONS, INC (organization, NOT APPLICABLE, since 01/03/2023)
  • FRIAS, JOSEPH (individual, NOT APPLICABLE, since 07/15/2023)
  • GOFF, STEWART (individual, NOT APPLICABLE, since 02/12/2025)
  • HEALTH CARE CONTINUUM SPECIALISTS (organization, NOT APPLICABLE, since 06/01/2023)
  • JENSEN HUGHES, INC. (organization, NOT APPLICABLE, since 01/01/2020)
  • MANUFACTURERS & TRADERS TRUST COMPANY (organization, NOT APPLICABLE, since 01/25/2012)
  • MERCHANT, ASIF (individual, NOT APPLICABLE, since 06/01/2023)
  • PRIME BUCHHOLZ LLC (organization, NOT APPLICABLE, since 11/08/2004)
  • SADIA'S HEALTH AND WELLNESS CONSULTING, INC (organization, NOT APPLICABLE, since 07/29/2025)
Operational/Managerial Control
  • 4M BUILDING SOLUTIONS, LLC (organization, NOT APPLICABLE, since 07/22/2019)
  • BENOIT, PAUL (individual, NOT APPLICABLE, since 06/24/2001)
  • BERMUDEZ, EMILY (individual, NOT APPLICABLE, since 03/06/2023)
  • DOWNEY, SUSAN (individual, NOT APPLICABLE, since 03/28/2022)
  • FRIAS, JOSEPH (individual, NOT APPLICABLE, since 07/15/2023)
  • GOFF, STEWART (individual, NOT APPLICABLE, since 02/12/2025)
  • MERCHANT, ASIF (individual, NOT APPLICABLE, since 06/01/2023)
  • SADIA'S HEALTH AND WELLNESS CONSULTING, INC (organization, NOT APPLICABLE, since 11/08/2021)
Trustee Of The Snf
  • BARTH, SUZANNE (individual, NOT APPLICABLE, since 04/01/2022)
  • CORSINI, RUSSELL (individual, NOT APPLICABLE, since 04/01/2016)
  • CREED, SARAH (individual, NOT APPLICABLE, since 04/01/2015)
  • DAVIS, RICHARD (individual, NOT APPLICABLE, since 04/01/2016)
  • FISCHER, STEPHEN (individual, NOT APPLICABLE, since 04/01/2024)
  • GRIMES, KEVIN (individual, NOT APPLICABLE, since 04/01/2018)
  • HANDEL, ELIZABETH (individual, NOT APPLICABLE, since 04/01/2024)
  • HOFFMANN, NANCY (individual, NOT APPLICABLE, since 04/01/2017)
  • MAHONEY, WILLIAM (individual, NOT APPLICABLE, since 04/01/2024)
  • MELLACE, SUSAN (individual, NOT APPLICABLE, since 04/01/2015)
  • PINGITORE, PETER (individual, NOT APPLICABLE, since 04/01/2024)
  • REICH WEIL, AMY (individual, NOT APPLICABLE, since 04/01/2018)
  • VASCONCELLES, MARTINA ANNE OECHSLE (individual, NOT APPLICABLE, since 04/01/2016)
Corporate Director
  • BARTH, SUZANNE (individual, NOT APPLICABLE, since 04/01/2022)
  • CORSINI, RUSSELL (individual, NOT APPLICABLE, since 04/01/2016)
  • CREED, SARAH (individual, NOT APPLICABLE, since 04/01/2015)
  • DAVIS, RICHARD (individual, NOT APPLICABLE, since 04/01/2016)
  • DOWNEY, SUSAN (individual, NOT APPLICABLE, since 03/31/2024)
  • FISCHER, STEPHEN (individual, NOT APPLICABLE, since 04/01/2024)
  • GOFF, STEWART (individual, NOT APPLICABLE, since 02/12/2025)
  • GRIMES, KEVIN (individual, NOT APPLICABLE, since 04/01/2018)
  • HANDEL, ELIZABETH (individual, NOT APPLICABLE, since 04/01/2024)
  • HOFFMANN, NANCY (individual, NOT APPLICABLE, since 04/01/2017)
  • MAHONEY, WILLIAM (individual, NOT APPLICABLE, since 04/01/2024)
  • MELLACE, SUSAN (individual, NOT APPLICABLE, since 04/01/2015)
  • PINGITORE, PETER (individual, NOT APPLICABLE, since 04/01/2024)
  • REICH WEIL, AMY (individual, NOT APPLICABLE, since 04/01/2018)
  • VASCONCELLES, MARTINA ANNE OECHSLE (individual, NOT APPLICABLE, since 04/01/2016)
Corporate Officer
  • BERE, KARALYN (individual, NOT APPLICABLE, since 09/15/2024)
  • FRIAS, JOSEPH (individual, NOT APPLICABLE, since 07/15/2023)

Sources: Nursing Home Provider Information [1] ; Nursing Home Ownership [6]

Sources

All figures on this page come from the U.S. government's published nursing home data, as of October 1, 2026. We reproduce them without change except for rounding and layout; ratings, scores and flags are CMS's, not ours. Averages and comparisons use the state and national figures CMS publishes in the same release.

  1. 1. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Provider Information. Star ratings, staffing, turnover, inspection scores, fines, chain and flag data. https://data.cms.gov/provider-data/dataset/4pq5-n9py
  2. 2. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Deficiencies. Each health deficiency cited, with scope and severity. https://data.cms.gov/provider-data/dataset/r5ix-sfxw
  3. 3. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Fire Safety Deficiencies. Each fire-safety deficiency cited. https://data.cms.gov/provider-data/dataset/ifjz-ge4w
  4. 4. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Survey Summary. Deficiency totals by inspection cycle and category. https://data.cms.gov/provider-data/dataset/tbry-pc2d
  5. 5. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Penalties. Fines and payment denials. https://data.cms.gov/provider-data/dataset/g6vv-u9sr
  6. 6. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Ownership. Owners, officers, directors and managers. https://data.cms.gov/provider-data/dataset/y2hd-n93e
  7. 7. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home MDS Quality Measures. Quarterly quality measure scores from resident assessments. https://data.cms.gov/provider-data/dataset/djen-97ju
  8. 8. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Medicare Claims Quality Measures. Risk-adjusted quality measures from Medicare claims. https://data.cms.gov/provider-data/dataset/ijh5-nb2v
  9. 9. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home State & National Averages. State and national averages used for comparison. https://data.cms.gov/provider-data/dataset/xcdc-v8bm
  10. 10. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Inspection Cut Points. Score ranges that earn each health inspection star in a state. https://data.cms.gov/provider-data/dataset/hicp-9999
  11. 11. Centers for Medicare & Medicaid Services. Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide. How the star ratings, scope and severity points, and abuse and Special Focus flags are defined. https://www.cms.gov/medicare/provider-enrollment-and-certification/certificationandcomplianc/downloads/usersguide.pdf
  12. 12. Centers for Medicare & Medicaid Services. Medicare Care Compare. CMS's own consumer site, with the latest figures. https://www.medicare.gov/care-compare/

Attendant Homes is not affiliated with or endorsed by CMS. The data describes past inspections and reported figures and can be out of date or contain errors; it is not a recommendation. Confirm current information with the facility and on Medicare Care Compare [12] .

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