Pillars of North County Health & Rehab Center, the

Florissant, Missouri

Skilled nursing facility in Florissant, MO with 120 certified beds and a 2-star CMS overall rating.

Attendant Homes
Attendant Homes Published October 29, 2026

Pillars of North County Health & Rehab Center, the is a skilled nursing facility in Florissant, Missouri (St. Louis County), with 120 Medicare/Medicaid-certified beds.

Address: 13700 Old Halls Ferry Road, Florissant, MO 63033. Phone: (314) 355-0760.

Ownership: For profit - Corporation. Certified for Medicare and Medicaid. Automatic sprinkler systems in all required areas. Has a resident council. Part of the Helia Healthcare chain.

CMS Five-Star ratings (source: Medicare Care Compare): overall 2 of 5, health inspections 2, staffing 1, quality measures 5.

Address

13700 Old Halls Ferry Road
Florissant, MO 63033
Get directions →

Levels of care

  • Skilled nursing

Facility details

Street address
13700 Old Halls Ferry Road
City
Florissant
State
Missouri
ZIP code
63033
Phone
(314) 355-0760
Levels of care
Skilled nursing
Payment options accepted
Medicare, Medicaid
Cms Ccn
265341
County
St. Louis
Ownership Type
For profit - Corporation
Provider Type
Medicare and Medicaid
Certified Beds
120
Avg Daily Residents
59.7
Continuing Care Community
No
Resident Family Council
Resident
Sprinklers All Areas
Yes
Medicare Medicaid Approved Date
1989-01-01
Chain Name
Helia Healthcare
Overall Rating
2
Health Inspection Rating
2
Staffing Rating
1
Quality Measure Rating
5
Total Nurse Hours Per Resident Day
2.3866
Rn Hours Per Resident Day
0.24988
Latitude
38.8077
Longitude
-90.276

Medicare & Medicaid quality data

Published by the Centers for Medicare & Medicaid Services (CMS) [1] , data as of October 1, 2026. CMS ID 265341. Ratings compare this home with other nursing homes; they are not a pass or fail.

How does it compare in Florissant? · Lowest-rated in Missouri

CMS overall rating

2 / 5

Below average
Certified beds
120
Residents per day
63
Ownership
For profit - Corporation
Health citations (latest)
16
Fines
0

Star ratings

CMS rates every certified nursing home from 1 to 5 stars in three areas and combines them into an overall rating. The ratings compare homes with each other: 5 is much above average, 3 is average, 1 is much below average.

Overall rating

Below average

The headline score, from 1 to 5 stars.

2 of 5
2.0

✗ Worse than the state average. State 2.6 · National 3.0

How is this scored?

Three steps: start with the health inspection stars; add one star if staffing is 5 stars (subtract one if it is 1 star); then add one star if quality measures are 5 stars (subtract one if 1 star). It never goes above 5 or below 1, and a home with 1 health inspection star can gain at most one star from the other two. It compares homes with each other; it is not a pass/fail grade. [11]

Health inspections

Below average

How the home did in recent state inspections and complaint investigations.

2 of 5
2.0

✗ Worse than the state average. State 2.8 · National 2.8

How is this scored?

Based on the two most recent annual inspections plus 36 months of complaint and infection-control inspections, and on how many revisits were needed to confirm fixes. Each citation is weighted by scope and severity. Homes are then ranked within their own state: the best 10% (lowest scores) earn 5 stars, the middle 70% earn 2, 3 or 4 stars in equal shares, and the worst 20% earn 1 star. [11]

Staffing

Much below average

How many nurses care for each resident, and how stable the nursing team is.

1 of 5
1.0

✗ Worse than the state average. State 2.2 · National 3.0

How is this scored?

Six measures: three of staffing level (total nurse, registered nurse and weekend nurse hours per resident per day, adjusted for how much care residents need) and three of turnover (nursing staff, RNs and administrators). The hours come from payroll records submitted to CMS each quarter; turnover uses six quarters of that data. [11]

Quality measures

Much above average

How residents are actually doing.

5 of 5
5.0

✓ Better than the state average. State 2.9 · National 3.7

How is this scored?

Scores 15 quality measures drawn from resident assessments (the Minimum Data Set) and Medicare claims, such as falls with major injury, pressure ulcers, rehospitalizations and medication use. Long-stay and short-stay residents are rated separately and combined. [11]

This home State average National average

Long-stay quality
Residents who live in the home: outcomes such as falls, pressure ulcers and medication use.
How to read the numbers on this page
Star ratings — 1 to 5 (no stars = not rated)
5 is much above average and 1 is much below average, compared with other nursing homes. A home with too little data may have no rating.
Health inspection score — 0 and up, lower is better
Points added up from citations (see the scope and severity grid) and revisits. 0 means a clean record; the state table shows which scores earn which stars.
Quality measure percentages — 0 to 100%
The share of residents with an outcome, such as a fall with major injury. For most measures a lower percentage is better; for vaccination measures a higher percentage is better.
Nurse hours per resident per day — Hours, higher is better
Paid nursing time divided by residents. For example 4.0 means each resident gets about four hours of nursing care a day, shared across all shifts.
Staff turnover — 0 to 100%, lower is better
The share of nursing staff who left during the year. High turnover can mean less continuity of care.
Case-mix index — Around 1.0 is typical
How much care the residents need. Above 1 means sicker or more dependent residents who need more staff time.
Fines — Dollars; payment denials in days
Penalties CMS imposed for serious or repeated problems. A payment denial stops Medicare/Medicaid payment for new admissions.

Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]

Staffing & turnover

More nursing time per resident and a steadier team are both signs of better care. Hours come from payroll records the home submits to CMS each quarter.

Nurse hours per resident per day, by role

A resident's day is 24 hours; this is how much paid nursing time each resident gets, shared across all shifts.

Reported2.39 hrs

RN 0.26 · LPN 0.67 · Nurse aide 1.47. What the home's payroll records show.

Expected for its residents3.23 hrs

RN 0.57 · LPN 0.71 · Nurse aide 1.95. What CMS predicts a home with these residents' needs would staff.

Adjusted to a typical resident mix2.87 hrs

RN 0.31 · LPN 0.80 · Nurse aide 1.76. The reported hours rescaled so homes with sicker or healthier residents can be compared fairly.

Compared with MO and the nation

This home State average National average

Total nurse hours (hrs/resident/day, higher is better)
2.39

✗ Worse than the state average. State 3.40 · National 3.90

Registered nurse (RN) hours (hrs/resident/day, higher is better)
0.26

✗ Worse than the state average. State 0.46 · National 0.69

Licensed nurse hours (RN + LPN) (hrs/resident/day, higher is better)
0.92

✗ Worse than the state average. State 1.14 · National 1.55

Nurse aide hours (hrs/resident/day, higher is better)
1.47

✗ Worse than the state average. State 2.26 · National 2.35

Weekend total nurse hours (hrs/resident/day, higher is better)
1.94

✗ Worse than the state average. State 2.96 · National 3.43

Weekend RN hours (hrs/resident/day, higher is better)
0.21

✗ Worse than the state average. State 0.32 · National 0.48

Physical therapist hours (hrs/resident/day, higher is better)
0.05

✓ Better than the state average. State 0.04 · National 0.07

Nursing staff turnover (%, lower is better)
44.4%

✓ Better than the state average. State 56.9% · National 45.3%

Administrators who left (people, lower is better)
0

✓ Better than the state average. State 1 · National 1

Nursing case-mix index (index)
1.17

State 1.35 · National 1.41

Turnover is the share of nursing staff who left over the year. The case-mix index shows how much care residents need: about 1.0 is typical, higher means more dependent residents.

Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]

Inspections

State inspectors visit each home about once a year and investigate complaints. Every problem they cite is a deficiency, lettered A to L by how serious and how widespread it was.

Health inspection score

109.5 points — in MO that earns (Below average).

Lower is better. The score adds up points for every citation (more for serious, widespread problems) and for revisits needed to confirm fixes, then weights recent inspections most. [11]

Score needed for each star in MO [10]

5 ★
0.000-20.000
4 ★
20.001-54.000
3 ★
54.001-93.750
2 ★ (this home)
93.751-159.000
1 ★
>159.000
Where the points come from
PeriodInspectionCitations (complaint)Citation pointsRevisitsRevisit pointsTotal
Most recent cycle Mar 21, 2025 16 (4) 76 1 0 76
Prior cycles (2 and 3) Nov 1, 2023 22 (7) 140 2 70 210

Health citations per inspection

Latest
Mar 21, 2025
Cycle 2
Nov 1, 2023
Cycle 3
Oct 6, 2020

State average for that cycle. Fewer is better.

Fire-safety citations per inspection

Latest
Mar 21, 2025
Cycle 2
Nov 1, 2023
Cycle 3
Oct 6, 2020

State average for that cycle. Fewer is better.

What the latest health inspection cited

  • Quality of Life and Care 4
  • Resident Assessment and Care Planning 3
  • Resident Rights 3
  • Nutrition and Dietary 2
  • Infection Control 2
  • Freedom from Abuse and Neglect and Exploitation 1
  • Environmental 1
  • Emergency Preparedness 1

What the latest fire-safety inspection cited

  • Miscellaneous 2
  • Smoke 1

How serious were the citations?

Each health citation gets a letter. The number in each cell is how many of this home's citations got that letter; the points show what each letter adds to the health inspection score. Citations where care was substandard score higher than shown. [11]

Isolated (a few residents)Pattern (some residents)Widespread (many residents)
Immediate jeopardy to resident health or safety J · 50 pts 0 K · 100 pts 0 L · 150 pts 0
Actual harm, not immediate jeopardy G · 20 pts 2 H · 35 pts 0 I · 45 pts 0
No actual harm, potential for more than minimal harm D · 4 pts 30 E · 8 pts 23 F · 16 pts 5
No actual harm, potential for minimal harm only A · 0 pts 0 B · 0 pts 0 C · 0 pts 0

Darker cells mean more citations. Counts cover every health citation CMS lists for this home.

All health citations (60) [2]
Inspection on Jun 4, 2026 · 1 citation
  • D

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    F0627 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jun 29, 2026) · From a complaint

Inspection on Sep 11, 2025 · 2 citations
  • D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Oct 3, 2025) · From a complaint

  • D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    F0693 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Oct 3, 2025) · From a complaint

Inspection on Mar 21, 2025 · 15 citations
  • D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    F0842 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    F0561 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025) · From a complaint

  • D

    Provide and implement an infection prevention and control program.

    F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    F0883 · Infection Control Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • D

    Reasonably accommodate the needs and preferences of each resident.

    F0558 · Resident Rights Deficiencies · Deficient, Provider has date of correction (May 15, 2025)

  • D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    F0656 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • E

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    F0805 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    F0677 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    F0698 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • D

    Provide or obtain dental services for each resident.

    F0791 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025) · From a complaint

  • D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    F0644 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    F0684 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025) · From a complaint

  • E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    F0921 · Environmental Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

Inspection on Jul 2, 2024 · 1 citation
  • G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    F0686 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jul 29, 2024) · From a complaint

Inspection on Mar 28, 2024 · 1 citation
  • D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    F0684 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 15, 2024) · From a complaint

Inspection on Dec 19, 2023 · 2 citations
  • D

    Ensure services provided by the nursing facility meet professional standards of quality.

    F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Jan 10, 2024) · From a complaint

  • D

    Reasonably accommodate the needs and preferences of each resident.

    F0558 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Dec 19, 2023) · From a complaint

Inspection on Nov 1, 2023 · 16 citations
  • E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    F0883 · Infection Control Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • E

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    F0909 · Environmental Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • D

    Ensure services provided by the nursing facility meet professional standards of quality.

    F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Jan 10, 2024) · From a complaint

  • E

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    F0700 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Dec 20, 2023)

  • D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    F0661 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Dec 18, 2023)

  • E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    F0686 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    F0761 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • E

    Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

    F0571 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • D

    Ensure medication error rates are not 5 percent or greater.

    F0759 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • E

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    F0770 · Administration Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    F0693 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    F0804 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • E

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    F0568 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

Inspection on Oct 6, 2020 · 22 citations
  • D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    F0582 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Assure the security of all personal funds of residents deposited with the facility.

    F0570 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    F0758 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • G

    Provide enough food/fluids to maintain a resident's health.

    F0692 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Ensure medication error rates are not 5 percent or greater.

    F0759 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    F0688 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    F0698 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    F0625 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • F

    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

    F0620 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    F0761 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • F

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    F0868 · Administration Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • F

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    F0725 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Implement a program that monitors antibiotic use.

    F0881 · Infection Control Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    F0700 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • D

    Ensure services provided by the nursing facility meet professional standards of quality.

    F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    F0757 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    F0677 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    F0623 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • F

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    F0756 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

All fire-safety citations (12) [3]
Inspection on Mar 21, 2025 · 4 citations
  • E

    Install corridor and hallway doors that block smoke.

    K0363 · Smoke Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    K0741 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • F

    Implement emergency and standby power systems.

    E0041 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

  • E

    Have simulated fire drills held at unexpected times.

    K0712 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Apr 17, 2025)

Inspection on Nov 1, 2023 · 4 citations
  • F

    Inspect, test, and maintain automatic sprinkler systems.

    K0353 · Smoke Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • E

    Have properly installed electrical wiring and gas equipment.

    K0511 · Services Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • F

    List the names and contact information of those in the facility.

    E0030 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Dec 1, 2023)

  • E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    K0321 · Smoke Deficiencies · Deficient, Provider has date of correction (Dec 19, 2023)

Inspection on Oct 6, 2020 · 4 citations
  • F

    Have approved installation, maintenance and testing program for fire alarm systems.

    K0345 · Smoke Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • F

    Have simulated fire drills held at unexpected times.

    K0712 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • F

    Inspect, test, and maintain automatic sprinkler systems.

    K0353 · Smoke Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

  • E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    K0741 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Nov 10, 2020)

Sources: Nursing Home Provider Information [1] ; Nursing Home Survey Summary [4] ; Nursing Home Health Deficiencies [2] ; Nursing Home Fire Safety Deficiencies [3] ; Nursing Home Health Inspection Cut Points [10] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]

Fines & penalties

CMS can fine a home or stop Medicare and Medicaid payments for new admissions when problems are serious or keep recurring. Most homes have none.

Fines
0
State avg 0.8 · National 0.9
Total fined
$0
State avg 36,774 · National 30,351
Payment denials
0
Periods with no Medicare/Medicaid payment for new admissions

Sources: Nursing Home Provider Information [1] ; Nursing Home Penalties [5] ; Nursing Home State & National Averages [9]

Resident quality measures

These measure what actually happens to residents, as a percentage from 0 to 100 (or events per 1,000 resident days). For almost all of them a lower number is better; the vaccination measures are the exception and are marked. A star means the measure counts toward the quality star rating.

This home State average National average

Long-stay residents (14) [7]

Residents who live in the home. From their regular health assessments (the Minimum Data Set), averaged over four quarters. Period: 2025Q3-2026Q2.

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
91.2

✓ Better than the state average. State 84.0 · National 93.7

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Higher is better
92.2

≈ About the state average. State 90.8 · National 95.3

Percentage of long-stay residents experiencing one or more falls with major injury ★ Lower is better
1.7

✓ Better than the state average. State 4.0 · National 3.2

Percentage of long-stay residents who have depressive symptoms Lower is better
0.0

✓ Better than the state average. State 20.0 · National 13.5

Percentage of long-stay residents who lose too much weight Lower is better
2.0

✓ Better than the state average. State 5.1 · National 5.1

Percentage of long-stay residents who received an antianxiety or hypnotic medication Lower is better
8.9

✓ Better than the state average. State 25.6 · National 19.5

Percentage of long-stay residents who received an antipsychotic medication ★ Lower is better
16.9

✓ Better than the state average. State 23.5 · National 15.4

Percentage of long-stay residents who were physically restrained Lower is better
0.0

✓ Better than the state average. State 0.0 · National 0.1

Percentage of long-stay residents whose ability to walk independently worsened ★ Lower is better
5.8

✓ Better than the state average. State 15.8 · National 12.7

Percentage of long-stay residents whose need for help with daily activities has increased ★ Lower is better
4.3

✓ Better than the state average. State 17.4 · National 13.5

Percentage of long-stay residents with a catheter inserted and left in their bladder ★ Lower is better
1.6

✗ Worse than the state average. State 0.9 · National 0.7

Percentage of long-stay residents with a urinary tract infection ★ Lower is better
0.0

✓ Better than the state average. State 2.2 · National 1.5

Percentage of long-stay residents with new or worsened bowel or bladder incontinence Lower is better
9.9

✓ Better than the state average. State 17.1 · National 18.3

Percentage of long-stay residents with pressure ulcers ★ Lower is better
3.4

✓ Better than the state average. State 4.4 · National 4.5

Short-stay residents (3) [7]

Residents staying for rehab or recovery. From their health assessments, averaged over four quarters. Period: 2025Q3-2026Q2.

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
30.7

✗ Worse than the state average. State 65.7 · National 82.3

Percentage of short-stay residents who newly received an antipsychotic medication ★ Lower is better
0.0

✓ Better than the state average. State 2.1 · National 1.5

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Higher is better
34.3

✗ Worse than the state average. State 61.4 · National 80.1

Long-stay residents: hospital use (2) [8]

Hospital stays and emergency visits found in Medicare claims, adjusted for how sick residents were. Period: 20250401-20260331.

Short-stay residents: hospital use (2) [8]

Rehospitalizations and emergency visits after admission, found in Medicare claims and adjusted for how sick residents were. Period: 20250401-20260331.

Sources: Nursing Home MDS Quality Measures [7] ; Nursing Home Medicare Claims Quality Measures [8] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]

Ownership & operator

Who owns and runs a home can matter: for-profit, non-profit and chain-owned homes tend to differ on staffing and inspection results.

Ownership type
For profit - Corporation
Legal business name
HELIA HEALTHCARE OF FLORISSANT LLC
Certified for
Medicare and Medicaid
Certified beds
120
Residents per day (average)
63.1
In Medicare/Medicaid since
Jan 1, 1989
Resident and family council
Resident
Sprinklers in all required areas
Yes
County
St. Louis
Located in a hospital
No

Company profiles: Helia Healthcare (13 homes, average 2.2 stars)

Part of HELIA HEALTHCARE

One of 13 homes in this chain. Average star ratings across the chain (1 to 5):

Overall
2.2
Health inspections
2.6
Staffing
1.3
Quality
2.8
Owners, officers and managers (3) [6]
Contracted Managing Employee
  • MILLER, STEPHEN (individual, NOT APPLICABLE, since 04/01/2008)
5% Or Greater Direct Ownership Interest
  • MILLER, STEPHEN (individual, 100%, since 04/01/2008)
Corporate Officer
  • MILLER, STEPHEN (individual, NOT APPLICABLE, since 04/01/2008)

Sources: Nursing Home Provider Information [1] ; Nursing Home Ownership [6]

Sources

All figures on this page come from the U.S. government's published nursing home data, as of October 1, 2026. We reproduce them without change except for rounding and layout; ratings, scores and flags are CMS's, not ours. Averages and comparisons use the state and national figures CMS publishes in the same release.

  1. 1. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Provider Information. Star ratings, staffing, turnover, inspection scores, fines, chain and flag data. https://data.cms.gov/provider-data/dataset/4pq5-n9py
  2. 2. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Deficiencies. Each health deficiency cited, with scope and severity. https://data.cms.gov/provider-data/dataset/r5ix-sfxw
  3. 3. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Fire Safety Deficiencies. Each fire-safety deficiency cited. https://data.cms.gov/provider-data/dataset/ifjz-ge4w
  4. 4. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Survey Summary. Deficiency totals by inspection cycle and category. https://data.cms.gov/provider-data/dataset/tbry-pc2d
  5. 5. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Penalties. Fines and payment denials. https://data.cms.gov/provider-data/dataset/g6vv-u9sr
  6. 6. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Ownership. Owners, officers, directors and managers. https://data.cms.gov/provider-data/dataset/y2hd-n93e
  7. 7. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home MDS Quality Measures. Quarterly quality measure scores from resident assessments. https://data.cms.gov/provider-data/dataset/djen-97ju
  8. 8. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Medicare Claims Quality Measures. Risk-adjusted quality measures from Medicare claims. https://data.cms.gov/provider-data/dataset/ijh5-nb2v
  9. 9. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home State & National Averages. State and national averages used for comparison. https://data.cms.gov/provider-data/dataset/xcdc-v8bm
  10. 10. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Inspection Cut Points. Score ranges that earn each health inspection star in a state. https://data.cms.gov/provider-data/dataset/hicp-9999
  11. 11. Centers for Medicare & Medicaid Services. Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide. How the star ratings, scope and severity points, and abuse and Special Focus flags are defined. https://www.cms.gov/medicare/provider-enrollment-and-certification/certificationandcomplianc/downloads/usersguide.pdf
  12. 12. Centers for Medicare & Medicaid Services. Medicare Care Compare. CMS's own consumer site, with the latest figures. https://www.medicare.gov/care-compare/

Attendant Homes is not affiliated with or endorsed by CMS. The data describes past inspections and reported figures and can be out of date or contain errors; it is not a recommendation. Confirm current information with the facility and on Medicare Care Compare [12] .

Attendant Homes

Written by Attendant Homes

Have a question or some feedback? Send Attendant Homes a message.

Sign in to message the author

See more from Attendant Homes →

Reviews (0)

Sign in to write a review.

No reviews yet. Be the first to write one.

We use cookies to run this site and, with your permission, to measure traffic and support the affiliate links that help fund it.