Great Lakes Healthcare Center
Dyer, Indiana
Skilled nursing facility in Dyer, IN with 134 certified beds and a 2-star CMS overall rating.
Great Lakes Healthcare Center is a skilled nursing facility in Dyer, Indiana (Lake County), with 134 Medicare/Medicaid-certified beds.
Address: 2300 Great Lakes Dr, Dyer, IN 46311. Phone: (219) 322-3555.
Ownership: For profit - Corporation. Certified for Medicare and Medicaid. Automatic sprinkler systems in all required areas. Has a resident council. Part of the Communicare Health chain.
CMS Five-Star ratings (source: Medicare Care Compare): overall 2 of 5, health inspections 1, staffing 1, quality measures 5.
Levels of care
- Skilled nursing
Facility details
- Street address
- 2300 Great Lakes Dr
- City
- Dyer
- State
- Indiana
- ZIP code
- 46311
- Phone
- (219) 322-3555
- Levels of care
- Skilled nursing
- Payment options accepted
- Medicare, Medicaid
- Cms Ccn
- 155218
- County
- Lake
- Ownership Type
- For profit - Corporation
- Provider Type
- Medicare and Medicaid
- Certified Beds
- 134
- Avg Daily Residents
- 114.3
- Continuing Care Community
- No
- Resident Family Council
- Resident
- Sprinklers All Areas
- Yes
- Medicare Medicaid Approved Date
- 1983-08-10
- Chain Name
- Communicare Health
- Overall Rating
- 2
- Health Inspection Rating
- 1
- Staffing Rating
- 1
- Quality Measure Rating
- 5
- Special Focus Facility
- SFF Candidate
- Total Nurse Hours Per Resident Day
- 3.41954
- Rn Hours Per Resident Day
- 0.47144
- Latitude
- 41.4914
- Longitude
- -87.502
Medicare & Medicaid quality data
Published by the Centers for Medicare & Medicaid Services (CMS) [1] , data as of October 1, 2026. CMS ID 155218. Ratings compare this home with other nursing homes; they are not a pass or fail.
CMS overall rating
2 / 5
Below average- Certified beds
- 134
- Residents per day
- 112
- Ownership
- For profit - Corporation
- Health citations (latest)
- 26
- Fines
- 0
Star ratings
CMS rates every certified nursing home from 1 to 5 stars in three areas and combines them into an overall rating. The ratings compare homes with each other: 5 is much above average, 3 is average, 1 is much below average.
Overall rating
Below averageThe headline score, from 1 to 5 stars.
✗ Worse than the state average. State 3.2 · National 3.0
How is this scored?
Three steps: start with the health inspection stars; add one star if staffing is 5 stars (subtract one if it is 1 star); then add one star if quality measures are 5 stars (subtract one if 1 star). It never goes above 5 or below 1, and a home with 1 health inspection star can gain at most one star from the other two. It compares homes with each other; it is not a pass/fail grade. [11]
Health inspections
Much below averageHow the home did in recent state inspections and complaint investigations.
✗ Worse than the state average. State 2.8 · National 2.8
How is this scored?
Based on the two most recent annual inspections plus 36 months of complaint and infection-control inspections, and on how many revisits were needed to confirm fixes. Each citation is weighted by scope and severity. Homes are then ranked within their own state: the best 10% (lowest scores) earn 5 stars, the middle 70% earn 2, 3 or 4 stars in equal shares, and the worst 20% earn 1 star. [11]
Staffing
Below averageHow many nurses care for each resident, and how stable the nursing team is.
✗ Worse than the state average. State 2.6 · National 3.0
How is this scored?
Six measures: three of staffing level (total nurse, registered nurse and weekend nurse hours per resident per day, adjusted for how much care residents need) and three of turnover (nursing staff, RNs and administrators). The hours come from payroll records submitted to CMS each quarter; turnover uses six quarters of that data. [11]
Quality measures
Much above averageHow residents are actually doing.
✓ Better than the state average. State 4.3 · National 3.7
How is this scored?
Scores 15 quality measures drawn from resident assessments (the Minimum Data Set) and Medicare claims, such as falls with major injury, pressure ulcers, rehospitalizations and medication use. Long-stay and short-stay residents are rated separately and combined. [11]
This home State average National average
- Long-stay quality
- Residents who live in the home: outcomes such as falls, pressure ulcers and medication use.
- Short-stay quality
- Residents staying for rehab or recovery: outcomes such as rehospitalization and regaining function.
Flags CMS attaches to this home
- ⚑ Special Focus Facility: SFF Candidate. CMS's program for homes with a history of serious quality problems. Homes currently in it get no star ratings; candidates are rated but may be added to the program. [11]
How to read the numbers on this page
- Star ratings — 1 to 5 (no stars = not rated)
- 5 is much above average and 1 is much below average, compared with other nursing homes. A home with too little data may have no rating.
- Health inspection score — 0 and up, lower is better
- Points added up from citations (see the scope and severity grid) and revisits. 0 means a clean record; the state table shows which scores earn which stars.
- Quality measure percentages — 0 to 100%
- The share of residents with an outcome, such as a fall with major injury. For most measures a lower percentage is better; for vaccination measures a higher percentage is better.
- Nurse hours per resident per day — Hours, higher is better
- Paid nursing time divided by residents. For example 4.0 means each resident gets about four hours of nursing care a day, shared across all shifts.
- Staff turnover — 0 to 100%, lower is better
- The share of nursing staff who left during the year. High turnover can mean less continuity of care.
- Case-mix index — Around 1.0 is typical
- How much care the residents need. Above 1 means sicker or more dependent residents who need more staff time.
- Fines — Dollars; payment denials in days
- Penalties CMS imposed for serious or repeated problems. A payment denial stops Medicare/Medicaid payment for new admissions.
Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Staffing & turnover
More nursing time per resident and a steadier team are both signs of better care. Hours come from payroll records the home submits to CMS each quarter.
Nurse hours per resident per day, by role
A resident's day is 24 hours; this is how much paid nursing time each resident gets, shared across all shifts.
RN 0.49 · LPN 1.07 · Nurse aide 1.98. What the home's payroll records show.
RN 0.70 · LPN 0.87 · Nurse aide 2.38. What CMS predicts a home with these residents' needs would staff.
RN 0.48 · LPN 1.04 · Nurse aide 1.94. The reported hours rescaled so homes with sicker or healthier residents can be compared fairly.
Compared with IN and the nation
This home State average National average
- Total nurse hours (hrs/resident/day, higher is better)
- 3.53
✗ Worse than the state average. State 3.73 · National 3.90
- Registered nurse (RN) hours (hrs/resident/day, higher is better)
- 0.49
✗ Worse than the state average. State 0.68 · National 0.69
- Licensed nurse hours (RN + LPN) (hrs/resident/day, higher is better)
- 1.55
✓ Better than the state average. State 1.46 · National 1.55
- Nurse aide hours (hrs/resident/day, higher is better)
- 1.98
✗ Worse than the state average. State 2.28 · National 2.35
- Weekend total nurse hours (hrs/resident/day, higher is better)
- 3.18
✗ Worse than the state average. State 3.26 · National 3.43
- Weekend RN hours (hrs/resident/day, higher is better)
- 0.23
✗ Worse than the state average. State 0.46 · National 0.48
- Physical therapist hours (hrs/resident/day, higher is better)
- 0.07
✓ Better than the state average. State 0.06 · National 0.07
- Nursing staff turnover (%, lower is better)
- 52.5%
✗ Worse than the state average. State 45.9% · National 45.3%
- RN turnover (%, lower is better)
- 56.5%
✗ Worse than the state average. State 40.5% · National 42.5%
- Administrators who left (people, lower is better)
- 2
✗ Worse than the state average. State 1 · National 1
- Nursing case-mix index (index)
- 1.43
State 1.52 · National 1.41
Turnover is the share of nursing staff who left over the year. The case-mix index shows how much care residents need: about 1.0 is typical, higher means more dependent residents.
Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Inspections
State inspectors visit each home about once a year and investigate complaints. Every problem they cite is a deficiency, lettered A to L by how serious and how widespread it was.
Health inspection score
194.5 points — in IN that earns (Much below average).
Lower is better. The score adds up points for every citation (more for serious, widespread problems) and for revisits needed to confirm fixes, then weights recent inspections most. [11]
Score needed for each star in IN [10]
- 5 ★
- 0.000-9.000
- 4 ★
- 9.001-24.000
- 3 ★
- 24.001-42.000
- 2 ★
- 42.001-72.000
- 1 ★ (this home)
- >72.000
| Period | Inspection | Citations (complaint) | Citation points | Revisits | Revisit points | Total |
|---|---|---|---|---|---|---|
| Most recent cycle | Mar 24, 2026 | 26 (10) | 124 | 2 | 62 | 186 |
| Prior cycles (2 and 3) | Feb 24, 2025 | 44 (24) | 220 | 1 | 0 | 220 |
Health citations per inspection
Mar 24, 2026
Feb 24, 2025
Jan 12, 2024
State average for that cycle. Fewer is better.
Fire-safety citations per inspection
Mar 24, 2026
Feb 24, 2025
Jan 12, 2024
State average for that cycle. Fewer is better.
What the latest health inspection cited
- Quality of Life and Care 14
- Pharmacy Service 3
- Resident Assessment and Care Planning 2
- Resident Rights 2
- Nutrition and Dietary 2
- Environmental 1
- Administration 1
- Infection Control 1
- Emergency Preparedness 1
What the latest fire-safety inspection cited
- Smoke 4
- Gas and Vacuum and Electrical Systems 3
- Egress 2
- Services 1
- Miscellaneous 1
How serious were the citations?
Each health citation gets a letter. The number in each cell is how many of this home's citations got that letter; the points show what each letter adds to the health inspection score. Citations where care was substandard score higher than shown. [11]
| Isolated (a few residents) | Pattern (some residents) | Widespread (many residents) | |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J · 50 pts 0 | K · 100 pts 0 | L · 150 pts 0 |
| Actual harm, not immediate jeopardy | G · 20 pts 0 | H · 35 pts 0 | I · 45 pts 0 |
| No actual harm, potential for more than minimal harm | D · 4 pts 63 | E · 8 pts 16 | F · 16 pts 1 |
| No actual harm, potential for minimal harm only | A · 0 pts 0 | B · 0 pts 0 | C · 0 pts 1 |
Darker cells mean more citations. Counts cover every health citation CMS lists for this home.
All health citations (81) [2]
Inspection on Jun 17, 2026 · 5 citations
-
D
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jul 3, 2026) · From a complaint
-
D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jul 3, 2026) · From a complaint
-
D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jul 3, 2026) · From a complaint
-
D
Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (Jul 3, 2026) · From a complaint
-
D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Jul 3, 2026) · From a complaint
Inspection on Mar 24, 2026 · 19 citations
-
D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
E
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
D
Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
C
The resident has the right to receive notices in a format and a language he or she understands.
F0574 · Resident Rights Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
D
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
D
Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 8, 2026)
-
D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
D
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
D
Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (May 20, 2026) · From a complaint
-
E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
E
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 8, 2026) · From a complaint
-
D
Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
E
Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (May 20, 2026) · From a complaint
-
D
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
-
E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (May 20, 2026)
Inspection on Feb 5, 2026 · 1 citation
-
D
Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Feb 13, 2026) · From a complaint
Inspection on Jan 13, 2026 · 1 citation
-
D
Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies · Deficient, Provider has date of correction (Jan 30, 2026) · From a complaint
Inspection on Sep 30, 2025 · 1 citation
-
D
Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Nov 21, 2025) · From a complaint
Inspection on Feb 24, 2025 · 25 citations
-
D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025) · From a complaint
-
E
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025) · From a complaint
-
D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
E
Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025) · From a complaint
-
F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 9, 2025)
-
D
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
F0573 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025) · From a complaint
-
D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
E
Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
D
Provide or get specialized rehabilitative services as required for a resident.
F0825 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025)
-
E
Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Apr 4, 2025) · From a complaint
Inspection on Sep 18, 2024 · 4 citations
-
D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Oct 19, 2024) · From a complaint
-
D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Oct 19, 2024) · From a complaint
-
D
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Oct 19, 2024) · From a complaint
-
D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Oct 19, 2024) · From a complaint
Inspection on Aug 19, 2024 · 2 citations
-
D
Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Sep 5, 2024) · From a complaint
-
D
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Sep 5, 2024) · From a complaint
Inspection on Jul 16, 2024 · 3 citations
-
D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Aug 2, 2024) · From a complaint
-
D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Aug 2, 2024) · From a complaint
-
D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Aug 2, 2024) · From a complaint
Inspection on Apr 23, 2024 · 7 citations
-
D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (May 10, 2024) · From a complaint
-
D
Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · Deficient, Provider has date of correction (May 10, 2024) · From a complaint
-
D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · Deficient, Provider has date of correction (May 10, 2024) · From a complaint
-
D
Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (May 10, 2024) · From a complaint
-
E
Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (May 10, 2024) · From a complaint
-
D
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F0661 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (May 10, 2024) · From a complaint
-
D
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F0559 · Resident Rights Deficiencies · Deficient, Provider has date of correction (May 10, 2024) · From a complaint
Inspection on Feb 12, 2024 · 1 citation
-
D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Mar 2, 2024) · From a complaint
Inspection on Jan 12, 2024 · 12 citations
-
D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024)
-
D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024)
-
D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024)
-
D
Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024)
-
D
Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024)
-
E
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024) · From a complaint
-
E
Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024)
-
D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024)
-
D
Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024)
-
D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024)
-
D
Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024)
-
E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Feb 3, 2024)
All fire-safety citations (16) [3]
Inspection on Mar 24, 2026 · 12 citations
-
D
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
K0223 · Egress Deficiencies · Deficient, Provider has date of correction (May 23, 2026)
-
F
Inspect, test, and maintain automatic sprinkler systems.
K0353 · Smoke Deficiencies · Deficient, Provider has plan of correction (Sep 1, 2026)
-
F
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
K0346 · Smoke Deficiencies · Deficient, Provider has date of correction (May 23, 2026)
-
D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K0741 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (May 23, 2026)
-
C
Implement emergency and standby power systems.
E0041 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (May 23, 2026)
-
F
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
K0354 · Smoke Deficiencies · Deficient, Provider has date of correction (May 23, 2026)
-
D
Have properly installed electrical wiring and gas equipment.
K0511 · Services Deficiencies · Deficient, Provider has date of correction (May 23, 2026)
-
E
Install corridor and hallway doors that block smoke.
K0363 · Smoke Deficiencies · Deficient, Provider has date of correction (May 23, 2026)
-
C
Have generator or other power source capable of supplying service within 10 seconds.
K0918 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (May 23, 2026)
-
F
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
K0914 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (May 23, 2026)
-
E
Keep aisles, corridors, and exits free of obstruction in case of emergency.
K0211 · Egress Deficiencies · Deficient, Provider has date of correction (May 23, 2026)
-
F
Ensure that testing and maintenance of electrical equipment is performed.
K0921 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (May 23, 2026)
Inspection on Feb 24, 2025 · 2 citations
-
F
Install a fire alarm system that can be heard throughout the facility.
K0341 · Smoke Deficiencies · Deficient, Provider has date of correction (May 10, 2025)
-
E
Provide properly protected cooking facilities.
K0324 · Smoke Deficiencies · Deficient, Provider has date of correction (May 10, 2025)
Inspection on Jan 12, 2024 · 2 citations
-
F
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
K0354 · Smoke Deficiencies · Deficient, Provider has date of correction (Feb 16, 2024)
-
E
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
K0927 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Feb 16, 2024)
Sources: Nursing Home Provider Information [1] ; Nursing Home Survey Summary [4] ; Nursing Home Health Deficiencies [2] ; Nursing Home Fire Safety Deficiencies [3] ; Nursing Home Health Inspection Cut Points [10] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Fines & penalties
CMS can fine a home or stop Medicare and Medicaid payments for new admissions when problems are serious or keep recurring. Most homes have none.
- Fines
- 0 State avg 0.2 · National 0.9
- Total fined
- $0 State avg 8,174 · National 30,351
- Payment denials
- 0 Periods with no Medicare/Medicaid payment for new admissions
Sources: Nursing Home Provider Information [1] ; Nursing Home Penalties [5] ; Nursing Home State & National Averages [9]
Resident quality measures
These measure what actually happens to residents, as a percentage from 0 to 100 (or events per 1,000 resident days). For almost all of them a lower number is better; the vaccination measures are the exception and are marked. A star means the measure counts toward the quality star rating.
This home State average National average
Long-stay residents (14) [7]
Residents who live in the home. From their regular health assessments (the Minimum Data Set), averaged over four quarters. Period: 2025Q3-2026Q2.
- Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
- 94.7
≈ About the state average. State 93.7 · National 93.7
- Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Higher is better
- 95.2
≈ About the state average. State 95.1 · National 95.3
- Percentage of long-stay residents experiencing one or more falls with major injury ★ Lower is better
- 0.8
✓ Better than the state average. State 3.8 · National 3.2
- Percentage of long-stay residents who have depressive symptoms Lower is better
- 2.2
✓ Better than the state average. State 25.5 · National 13.5
- Percentage of long-stay residents who lose too much weight Lower is better
- 7.8
✗ Worse than the state average. State 5.3 · National 5.1
- Percentage of long-stay residents who received an antianxiety or hypnotic medication Lower is better
- 7.7
✓ Better than the state average. State 23.5 · National 19.5
- Percentage of long-stay residents who received an antipsychotic medication ★ Lower is better
- 8.2
✓ Better than the state average. State 13.7 · National 15.4
- Percentage of long-stay residents who were physically restrained Lower is better
- 0.0
✓ Better than the state average. State 0.0 · National 0.1
- Percentage of long-stay residents whose ability to walk independently worsened ★ Lower is better
- 4.0
✓ Better than the state average. State 11.1 · National 12.7
- Percentage of long-stay residents whose need for help with daily activities has increased ★ Lower is better
- 3.5
✓ Better than the state average. State 10.8 · National 13.5
- Percentage of long-stay residents with a catheter inserted and left in their bladder ★ Lower is better
- 0.3
✓ Better than the state average. State 0.3 · National 0.7
- Percentage of long-stay residents with a urinary tract infection ★ Lower is better
- 0.0
✓ Better than the state average. State 1.1 · National 1.5
- Percentage of long-stay residents with new or worsened bowel or bladder incontinence Lower is better
- 21.6
✓ Better than the state average. State 22.4 · National 18.3
- Percentage of long-stay residents with pressure ulcers ★ Lower is better
- 5.9
✗ Worse than the state average. State 3.5 · National 4.5
Short-stay residents (3) [7]
Residents staying for rehab or recovery. From their health assessments, averaged over four quarters. Period: 2025Q3-2026Q2.
- Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
- 58.7
✗ Worse than the state average. State 81.9 · National 82.3
- Percentage of short-stay residents who newly received an antipsychotic medication ★ Lower is better
- 1.2
✗ Worse than the state average. State 1.1 · National 1.5
- Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Higher is better
- 68.5
✗ Worse than the state average. State 79.2 · National 80.1
Long-stay residents: hospital use (2) [8]
Hospital stays and emergency visits found in Medicare claims, adjusted for how sick residents were. Period: 20250401-20260331.
- Number of hospitalizations per 1000 long-stay resident days ★ Lower is better · Expected for these residents: 2.7
- 1.2
✓ Better than the state average. State 1.5 · National 1.8
- Number of outpatient emergency department visits per 1000 long-stay resident days ★ Lower is better · Expected for these residents: 2.0
- 1.1
✓ Better than the state average. State 1.4 · National 1.7
Short-stay residents: hospital use (2) [8]
Rehospitalizations and emergency visits after admission, found in Medicare claims and adjusted for how sick residents were. Period: 20250401-20260331.
- Percentage of short-stay residents who had an outpatient emergency department visit ★ Lower is better · Expected for these residents: 13.6
- 13.2
✗ Worse than the state average. State 10.9 · National 11.8
- Percentage of short-stay residents who were rehospitalized after a nursing home admission ★ Lower is better · Expected for these residents: 30.9
- 21.3
✓ Better than the state average. State 21.8 · National 23.4
Sources: Nursing Home MDS Quality Measures [7] ; Nursing Home Medicare Claims Quality Measures [8] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Ownership & operator
Who owns and runs a home can matter: for-profit, non-profit and chain-owned homes tend to differ on staffing and inspection results.
- Ownership type
- For profit - Corporation
- Legal business name
- HANCOCK REGIONAL HOSPITAL
- Certified for
- Medicare and Medicaid
- Certified beds
- 134
- Residents per day (average)
- 111.7
- In Medicare/Medicaid since
- Aug 10, 1983
- Resident and family council
- Resident
- Sprinklers in all required areas
- Yes
- County
- Lake
- Located in a hospital
- No
Company profiles: Communicare Health (109 homes, average 3.3 stars), Hancock Regional Hospital (27 homes, average 3.4 stars)
Part of COMMUNICARE HEALTH
One of 109 homes in this chain. Average star ratings across the chain (1 to 5):
- Overall
- 3.3
- Health inspections
- 2.7
- Staffing
- 2.6
- Quality
- 4.6
Owners, officers and managers (27) [6]
Managing Control - Governing Body
- BOND, MARIA (individual, NOT APPLICABLE, since 07/01/2021)
- CLARK, TIMOTHY (individual, NOT APPLICABLE, since 05/01/2015)
- DAUGHERTY, JOSHUA (individual, NOT APPLICABLE, since 01/01/2020)
- FELKER, DEAN (individual, NOT APPLICABLE, since 05/01/2015)
- JOYNER, SARA (individual, NOT APPLICABLE, since 01/01/2022)
- LONG, STEVEN (individual, NOT APPLICABLE, since 11/14/2018)
- WILLARD, LACEY (individual, NOT APPLICABLE, since 07/01/2022)
- WILSON, ROY (individual, NOT APPLICABLE, since 05/01/2015)
Trustee Of The Snf
- BOND, MARIA (individual, NOT APPLICABLE, since 07/01/2021)
- CLARK, TIMOTHY (individual, NOT APPLICABLE, since 05/01/2015)
- DAUGHERTY, JOSHUA (individual, NOT APPLICABLE, since 01/01/2020)
- FELKER, DEAN (individual, NOT APPLICABLE, since 05/01/2015)
- JOYNER, SARA (individual, NOT APPLICABLE, since 01/01/2022)
- WILLARD, LACEY (individual, NOT APPLICABLE, since 07/01/2022)
- WILSON, ROY (individual, NOT APPLICABLE, since 05/01/2015)
Operational/Managerial Control
- EASTLUND, JASON (individual, NOT APPLICABLE, since 01/23/2023)
- LAKES MGT CO LLC (organization, NOT APPLICABLE, since 09/01/2017)
- LONG, STEVEN (individual, NOT APPLICABLE, since 06/13/2022)
- ODENTHAL, RICHARD (individual, NOT APPLICABLE, since 09/01/2017)
- PARIKH, RAKESH (individual, NOT APPLICABLE, since 08/01/2021)
Adp Of The Snf
- EASTLUND, JASON (individual, NOT APPLICABLE, since 01/23/2023)
- HANCOCK REGIONAL HOSPITAL (organization, NOT APPLICABLE, since 01/05/2026)
- LAKES MGT CO LLC (organization, NOT APPLICABLE, since 09/01/2017)
- OMEGA HEALTHCARE INVESTORS INC (organization, NOT APPLICABLE, since 09/01/2017)
- OMG IN MSTR LSCO LLC (organization, NOT APPLICABLE, since 01/05/2026)
- PARIKH, RAKESH (individual, NOT APPLICABLE, since 01/05/2026)
5% Or Greater Direct Ownership Interest
- HANCOCK REGIONAL HOSPITAL (organization, 100%, since 07/01/2013)
Sources: Nursing Home Provider Information [1] ; Nursing Home Ownership [6]
Sources
All figures on this page come from the U.S. government's published nursing home data, as of October 1, 2026. We reproduce them without change except for rounding and layout; ratings, scores and flags are CMS's, not ours. Averages and comparisons use the state and national figures CMS publishes in the same release.
- 1. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Provider Information. Star ratings, staffing, turnover, inspection scores, fines, chain and flag data. https://data.cms.gov/provider-data/dataset/4pq5-n9py
- 2. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Deficiencies. Each health deficiency cited, with scope and severity. https://data.cms.gov/provider-data/dataset/r5ix-sfxw
- 3. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Fire Safety Deficiencies. Each fire-safety deficiency cited. https://data.cms.gov/provider-data/dataset/ifjz-ge4w
- 4. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Survey Summary. Deficiency totals by inspection cycle and category. https://data.cms.gov/provider-data/dataset/tbry-pc2d
- 5. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Penalties. Fines and payment denials. https://data.cms.gov/provider-data/dataset/g6vv-u9sr
- 6. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Ownership. Owners, officers, directors and managers. https://data.cms.gov/provider-data/dataset/y2hd-n93e
- 7. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home MDS Quality Measures. Quarterly quality measure scores from resident assessments. https://data.cms.gov/provider-data/dataset/djen-97ju
- 8. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Medicare Claims Quality Measures. Risk-adjusted quality measures from Medicare claims. https://data.cms.gov/provider-data/dataset/ijh5-nb2v
- 9. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home State & National Averages. State and national averages used for comparison. https://data.cms.gov/provider-data/dataset/xcdc-v8bm
- 10. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Inspection Cut Points. Score ranges that earn each health inspection star in a state. https://data.cms.gov/provider-data/dataset/hicp-9999
- 11. Centers for Medicare & Medicaid Services. Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide. How the star ratings, scope and severity points, and abuse and Special Focus flags are defined. https://www.cms.gov/medicare/provider-enrollment-and-certification/certificationandcomplianc/downloads/usersguide.pdf
- 12. Centers for Medicare & Medicaid Services. Medicare Care Compare. CMS's own consumer site, with the latest figures. https://www.medicare.gov/care-compare/
Attendant Homes is not affiliated with or endorsed by CMS. The data describes past inspections and reported figures and can be out of date or contain errors; it is not a recommendation. Confirm current information with the facility and on Medicare Care Compare [12] .
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