Fall River Healthcare
Fall River, Massachusetts
Skilled nursing facility in Fall River, MA with 176 certified beds and a 1-star CMS overall rating.
Fall River Healthcare is a skilled nursing facility in Fall River, Massachusetts (Bristol County), with 176 Medicare/Medicaid-certified beds.
Address: 1748 Highland Avenue, Fall River, MA 02720. Phone: (508) 730-1070.
Ownership: For profit - Limited Liability company. Certified for Medicare and Medicaid. Automatic sprinkler systems in all required areas. Has a resident council. Part of the Next Step Healthcare chain.
CMS Five-Star ratings (source: Medicare Care Compare): overall 1 of 5, health inspections 1, staffing 2, quality measures 2.
Levels of care
- Skilled nursing
Facility details
- Street address
- 1748 Highland Avenue
- City
- Fall River
- State
- Massachusetts
- ZIP code
- 02720
- Phone
- (508) 730-1070
- Levels of care
- Skilled nursing
- Payment options accepted
- Medicare, Medicaid
- Cms Ccn
- 225723
- County
- Bristol
- Ownership Type
- For profit - Limited Liability company
- Provider Type
- Medicare and Medicaid
- Certified Beds
- 176
- Avg Daily Residents
- 157.3
- Continuing Care Community
- No
- Resident Family Council
- Resident
- Sprinklers All Areas
- Yes
- Medicare Medicaid Approved Date
- 1997-02-27
- Chain Name
- Next Step Healthcare
- Overall Rating
- 1
- Health Inspection Rating
- 1
- Staffing Rating
- 2
- Quality Measure Rating
- 2
- Total Nurse Hours Per Resident Day
- 3.4187
- Rn Hours Per Resident Day
- 0.51418
- Latitude
- 41.7275
- Longitude
- -71.135
Medicare & Medicaid quality data
Published by the Centers for Medicare & Medicaid Services (CMS) [1] , data as of October 1, 2026. CMS ID 225723. Ratings compare this home with other nursing homes; they are not a pass or fail.
How does it compare in Fall River? · Lowest-rated in Massachusetts
CMS overall rating
1 / 5
Much below average- Certified beds
- 176
- Residents per day
- 155
- Ownership
- For profit - Limited Liability company
- Health citations (latest)
- 14
- Fines
- 4 ($385,062)
Star ratings
CMS rates every certified nursing home from 1 to 5 stars in three areas and combines them into an overall rating. The ratings compare homes with each other: 5 is much above average, 3 is average, 1 is much below average.
Overall rating
Much below averageThe headline score, from 1 to 5 stars.
✗ Worse than the state average. State 3.1 · National 3.0
How is this scored?
Three steps: start with the health inspection stars; add one star if staffing is 5 stars (subtract one if it is 1 star); then add one star if quality measures are 5 stars (subtract one if 1 star). It never goes above 5 or below 1, and a home with 1 health inspection star can gain at most one star from the other two. It compares homes with each other; it is not a pass/fail grade. [11]
Health inspections
Much below averageHow the home did in recent state inspections and complaint investigations.
✗ Worse than the state average. State 3.0 · National 2.8
How is this scored?
Based on the two most recent annual inspections plus 36 months of complaint and infection-control inspections, and on how many revisits were needed to confirm fixes. Each citation is weighted by scope and severity. Homes are then ranked within their own state: the best 10% (lowest scores) earn 5 stars, the middle 70% earn 2, 3 or 4 stars in equal shares, and the worst 20% earn 1 star. [11]
Staffing
Much below averageHow many nurses care for each resident, and how stable the nursing team is.
✗ Worse than the state average. State 3.1 · National 3.0
How is this scored?
Six measures: three of staffing level (total nurse, registered nurse and weekend nurse hours per resident per day, adjusted for how much care residents need) and three of turnover (nursing staff, RNs and administrators). The hours come from payroll records submitted to CMS each quarter; turnover uses six quarters of that data. [11]
Quality measures
Below averageHow residents are actually doing.
✗ Worse than the state average. State 3.3 · National 3.7
How is this scored?
Scores 15 quality measures drawn from resident assessments (the Minimum Data Set) and Medicare claims, such as falls with major injury, pressure ulcers, rehospitalizations and medication use. Long-stay and short-stay residents are rated separately and combined. [11]
This home State average National average
- Long-stay quality
- Residents who live in the home: outcomes such as falls, pressure ulcers and medication use.
- Short-stay quality
- Residents staying for rehab or recovery: outcomes such as rehospitalization and regaining function.
How to read the numbers on this page
- Star ratings — 1 to 5 (no stars = not rated)
- 5 is much above average and 1 is much below average, compared with other nursing homes. A home with too little data may have no rating.
- Health inspection score — 0 and up, lower is better
- Points added up from citations (see the scope and severity grid) and revisits. 0 means a clean record; the state table shows which scores earn which stars.
- Quality measure percentages — 0 to 100%
- The share of residents with an outcome, such as a fall with major injury. For most measures a lower percentage is better; for vaccination measures a higher percentage is better.
- Nurse hours per resident per day — Hours, higher is better
- Paid nursing time divided by residents. For example 4.0 means each resident gets about four hours of nursing care a day, shared across all shifts.
- Staff turnover — 0 to 100%, lower is better
- The share of nursing staff who left during the year. High turnover can mean less continuity of care.
- Case-mix index — Around 1.0 is typical
- How much care the residents need. Above 1 means sicker or more dependent residents who need more staff time.
- Fines — Dollars; payment denials in days
- Penalties CMS imposed for serious or repeated problems. A payment denial stops Medicare/Medicaid payment for new admissions.
Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Staffing & turnover
More nursing time per resident and a steadier team are both signs of better care. Hours come from payroll records the home submits to CMS each quarter.
Nurse hours per resident per day, by role
A resident's day is 24 hours; this is how much paid nursing time each resident gets, shared across all shifts.
RN 0.50 · LPN 0.90 · Nurse aide 2.02. What the home's payroll records show.
RN 0.78 · LPN 0.97 · Nurse aide 2.63. What CMS predicts a home with these residents' needs would staff.
RN 0.44 · LPN 0.80 · Nurse aide 1.79. The reported hours rescaled so homes with sicker or healthier residents can be compared fairly.
Compared with MA and the nation
This home State average National average
- Total nurse hours (hrs/resident/day, higher is better)
- 3.42
✗ Worse than the state average. State 3.94 · National 3.90
- Registered nurse (RN) hours (hrs/resident/day, higher is better)
- 0.50
✗ Worse than the state average. State 0.66 · National 0.69
- Licensed nurse hours (RN + LPN) (hrs/resident/day, higher is better)
- 1.40
✗ Worse than the state average. State 1.63 · National 1.55
- Nurse aide hours (hrs/resident/day, higher is better)
- 2.02
✗ Worse than the state average. State 2.31 · National 2.35
- Weekend total nurse hours (hrs/resident/day, higher is better)
- 3.04
✗ Worse than the state average. State 3.52 · National 3.43
- Weekend RN hours (hrs/resident/day, higher is better)
- 0.36
✗ Worse than the state average. State 0.46 · National 0.48
- Physical therapist hours (hrs/resident/day, higher is better)
- 0.00
✗ Worse than the state average. State 0.08 · National 0.07
- Nursing staff turnover (%, lower is better)
- 56.6%
✗ Worse than the state average. State 37.6% · National 45.3%
- RN turnover (%, lower is better)
- 69.2%
✗ Worse than the state average. State 42.7% · National 42.5%
- Administrators who left (people, lower is better)
- 3
✗ Worse than the state average. State 0 · National 1
- Nursing case-mix index (index)
- 1.58
State 1.40 · National 1.41
Turnover is the share of nursing staff who left over the year. The case-mix index shows how much care residents need: about 1.0 is typical, higher means more dependent residents.
Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Inspections
State inspectors visit each home about once a year and investigate complaints. Every problem they cite is a deficiency, lettered A to L by how serious and how widespread it was.
Health inspection score
102.0 points — in MA that earns (Much below average).
Lower is better. The score adds up points for every citation (more for serious, widespread problems) and for revisits needed to confirm fixes, then weights recent inspections most. [11]
Score needed for each star in MA [10]
- 5 ★
- 0.000-6.000
- 4 ★
- 6.001-24.000
- 3 ★
- 24.001-41.000
- 2 ★
- 41.001-76.000
- 1 ★ (this home)
- >76.000
| Period | Inspection | Citations (complaint) | Citation points | Revisits | Revisit points | Total |
|---|---|---|---|---|---|---|
| Most recent cycle | Dec 22, 2025 | 14 (3) | 88 | 1 | 0 | 88 |
| Prior cycles (2 and 3) | Jul 28, 2025 | 15 (9) | 144 | 1 | 0 | 144 |
Health citations per inspection
Dec 22, 2025
Jul 28, 2025
Feb 5, 2025
State average for that cycle. Fewer is better.
Fire-safety citations per inspection
Dec 22, 2025
Jul 28, 2025
Feb 5, 2025
State average for that cycle. Fewer is better.
What the latest health inspection cited
- Resident Rights 5
- Resident Assessment and Care Planning 2
- Nutrition and Dietary 2
- Pharmacy Service 2
- Quality of Life and Care 1
- Administration 1
- Infection Control 1
What the latest fire-safety inspection cited
- Smoke 1
- Gas and Vacuum and Electrical Systems 1
How serious were the citations?
Each health citation gets a letter. The number in each cell is how many of this home's citations got that letter; the points show what each letter adds to the health inspection score. Citations where care was substandard score higher than shown. [11]
| Isolated (a few residents) | Pattern (some residents) | Widespread (many residents) | |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J · 50 pts 0 | K · 100 pts 0 | L · 150 pts 0 |
| Actual harm, not immediate jeopardy | G · 20 pts 5 | H · 35 pts 5 | I · 45 pts 0 |
| No actual harm, potential for more than minimal harm | D · 4 pts 23 | E · 8 pts 19 | F · 16 pts 0 |
| No actual harm, potential for minimal harm only | A · 0 pts 0 | B · 0 pts 1 | C · 0 pts 1 |
Darker cells mean more citations. Counts cover every health citation CMS lists for this home.
All health citations (54) [2]
Inspection on Jun 29, 2026 · 2 citations
-
D
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jul 13, 2026) · From a complaint
-
D
Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Jul 13, 2026) · From a complaint
Inspection on Feb 9, 2026 · 1 citation
-
D
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Mar 4, 2026) · From a complaint
Inspection on Dec 22, 2025 · 11 citations
-
D
Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026)
-
D
Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026)
-
E
Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026)
-
E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026)
-
E
Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026)
-
E
Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026)
-
D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026)
-
E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026)
-
E
Honor the resident's right to manage his or her financial affairs.
F0567 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026)
-
E
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026)
-
E
Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026)
Inspection on Jul 28, 2025 · 6 citations
-
D
Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Aug 15, 2025)
-
D
Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Aug 15, 2025)
-
D
PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Aug 15, 2025)
-
D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Aug 15, 2025)
-
E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Aug 15, 2025)
-
D
Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Aug 15, 2025)
Inspection on Mar 31, 2025 · 1 citation
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance (Mar 21, 2025) · From a complaint
Inspection on Feb 27, 2025 · 2 citations
-
G
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025) · From a complaint
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025) · From a complaint
Inspection on Feb 5, 2025 · 25 citations
-
B
Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
H
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
E
Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
D
Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
E
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
C
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
H
Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
D
PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
E
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
H
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
E
Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
E
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
H
Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
H
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
D
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
D
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
E
Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
E
Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
-
D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025)
Inspection on Dec 12, 2024 · 1 citation
-
D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Dec 13, 2024) · From a complaint
Inspection on May 14, 2024 · 1 citation
-
D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · Deficient, Provider has date of correction (May 17, 2024) · From a complaint
Inspection on Apr 9, 2024 · 2 citations
-
D
Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (May 3, 2024) · From a complaint
-
D
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies · Deficient, Provider has date of correction (May 3, 2024) · From a complaint
Inspection on Feb 27, 2024 · 2 citations
-
G
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Feb 28, 2024) · From a complaint
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Feb 28, 2024) · From a complaint
All fire-safety citations (11) [3]
Inspection on Dec 22, 2025 · 2 citations
-
E
Meet requirements for the installation and maintenance of electrical systems.
K0911 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Jan 21, 2026)
-
E
Inspect, test, and maintain automatic sprinkler systems.
K0353 · Smoke Deficiencies · Deficient, Provider has date of correction (Jan 21, 2026)
Inspection on Jul 28, 2025 · 5 citations
-
D
Install properly constructed and protected linen or trash chutes.
K0541 · Services Deficiencies · Deficient, Provider has date of correction (Sep 5, 2025)
-
D
Install an approved automatic sprinkler system.
K0351 · Smoke Deficiencies · Deficient, Provider has date of correction (Sep 5, 2025)
-
C
Provide a written emergency evacuation plan.
K0711 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Sep 5, 2025)
-
F
Inspect, test, and maintain automatic sprinkler systems.
K0353 · Smoke Deficiencies · Deficient, Provider has date of correction (Sep 5, 2025)
-
D
Have an enclosure around a vertical opening shaft.
K0311 · Smoke Deficiencies · Deficient, Provider has date of correction (Sep 5, 2025)
Inspection on Feb 5, 2025 · 4 citations
-
F
Meet requirements for the installation and maintenance of electrical systems.
K0911 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Feb 21, 2025)
-
D
Have restrictions on the use of portable space heaters.
K0781 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Feb 21, 2025)
-
C
Have simulated fire drills held at unexpected times.
K0712 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Feb 21, 2025)
-
E
Provide a written emergency evacuation plan.
K0711 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Feb 21, 2025)
Sources: Nursing Home Provider Information [1] ; Nursing Home Survey Summary [4] ; Nursing Home Health Deficiencies [2] ; Nursing Home Fire Safety Deficiencies [3] ; Nursing Home Health Inspection Cut Points [10] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Fines & penalties
CMS can fine a home or stop Medicare and Medicaid payments for new admissions when problems are serious or keep recurring. Most homes have none.
- Fines
- 4 State avg 0.7 · National 0.9
- Total fined
- $385,062 State avg 33,030 · National 30,351
- Payment denials
- 0 Periods with no Medicare/Medicaid payment for new admissions
Fines by year
| Date | Type | Amount | Payment denial |
|---|---|---|---|
| Mar 31, 2025 | Fine | $14,905 | — |
| Feb 5, 2025 | Fine | $197,905 | — |
| May 14, 2024 | Fine | $157,160 | — |
| Feb 27, 2024 | Fine | $15,092 | — |
Sources: Nursing Home Provider Information [1] ; Nursing Home Penalties [5] ; Nursing Home State & National Averages [9]
Resident quality measures
These measure what actually happens to residents, as a percentage from 0 to 100 (or events per 1,000 resident days). For almost all of them a lower number is better; the vaccination measures are the exception and are marked. A star means the measure counts toward the quality star rating.
This home State average National average
Long-stay residents (14) [7]
Residents who live in the home. From their regular health assessments (the Minimum Data Set), averaged over four quarters. Period: 2025Q3-2026Q2.
- Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
- 98.2
✓ Better than the state average. State 92.9 · National 93.7
- Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Higher is better
- 97.4
✓ Better than the state average. State 93.5 · National 95.3
- Percentage of long-stay residents experiencing one or more falls with major injury ★ Lower is better
- 3.2
✓ Better than the state average. State 3.4 · National 3.2
- Percentage of long-stay residents who have depressive symptoms Lower is better
- 21.8
✗ Worse than the state average. State 17.4 · National 13.5
- Percentage of long-stay residents who lose too much weight Lower is better
- 6.5
✗ Worse than the state average. State 5.0 · National 5.1
- Percentage of long-stay residents who received an antianxiety or hypnotic medication Lower is better
- 23.7
✗ Worse than the state average. State 19.5 · National 19.5
- Percentage of long-stay residents who received an antipsychotic medication ★ Lower is better
- 27.7
✗ Worse than the state average. State 21.5 · National 15.4
- Percentage of long-stay residents who were physically restrained Lower is better
- 0.0
✓ Better than the state average. State 0.1 · National 0.1
- Percentage of long-stay residents whose ability to walk independently worsened ★ Lower is better
- 10.1
✓ Better than the state average. State 13.9 · National 12.7
- Percentage of long-stay residents whose need for help with daily activities has increased ★ Lower is better
- 11.6
✓ Better than the state average. State 15.8 · National 13.5
- Percentage of long-stay residents with a catheter inserted and left in their bladder ★ Lower is better
- 0.7
✓ Better than the state average. State 0.7 · National 0.7
- Percentage of long-stay residents with a urinary tract infection ★ Lower is better
- 2.4
✗ Worse than the state average. State 1.7 · National 1.5
- Percentage of long-stay residents with new or worsened bowel or bladder incontinence Lower is better
- 20.6
≈ About the state average. State 20.4 · National 18.3
- Percentage of long-stay residents with pressure ulcers ★ Lower is better
- 3.4
✓ Better than the state average. State 4.2 · National 4.5
Short-stay residents (3) [7]
Residents staying for rehab or recovery. From their health assessments, averaged over four quarters. Period: 2025Q3-2026Q2.
- Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
- 82.0
✓ Better than the state average. State 78.9 · National 82.3
- Percentage of short-stay residents who newly received an antipsychotic medication ★ Lower is better
- 2.3
✗ Worse than the state average. State 1.4 · National 1.5
- Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Higher is better
- 79.6
≈ About the state average. State 78.1 · National 80.1
Long-stay residents: hospital use (2) [8]
Hospital stays and emergency visits found in Medicare claims, adjusted for how sick residents were. Period: 20250401-20260331.
- Number of hospitalizations per 1000 long-stay resident days ★ Lower is better · Expected for these residents: 2.0
- 1.8
≈ About the state average. State 1.8 · National 1.8
- Number of outpatient emergency department visits per 1000 long-stay resident days ★ Lower is better · Expected for these residents: 2.0
- 3.1
✗ Worse than the state average. State 1.4 · National 1.7
Short-stay residents: hospital use (2) [8]
Rehospitalizations and emergency visits after admission, found in Medicare claims and adjusted for how sick residents were. Period: 20250401-20260331.
- Percentage of short-stay residents who had an outpatient emergency department visit ★ Lower is better · Expected for these residents: 14.2
- 18.3
✗ Worse than the state average. State 11.8 · National 11.8
- Percentage of short-stay residents who were rehospitalized after a nursing home admission ★ Lower is better · Expected for these residents: 28.9
- 23.7
✓ Better than the state average. State 25.7 · National 23.4
Sources: Nursing Home MDS Quality Measures [7] ; Nursing Home Medicare Claims Quality Measures [8] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Ownership & operator
Who owns and runs a home can matter: for-profit, non-profit and chain-owned homes tend to differ on staffing and inspection results.
- Ownership type
- For profit - Limited Liability company
- Legal business name
- 1748 HIGHLAND AVENUE OPERATOR LLC
- Certified for
- Medicare and Medicaid
- Certified beds
- 176
- Residents per day (average)
- 154.9
- In Medicare/Medicaid since
- Feb 27, 1997
- Resident and family council
- Resident
- Sprinklers in all required areas
- Yes
- County
- Bristol
- Located in a hospital
- No
Company profiles: Next Step Healthcare (14 homes, average 1.7 stars), Next Step Healthcare LLC (14 homes, average 1.7 stars)
Part of NEXT STEP HEALTHCARE
One of 14 homes in this chain. Average star ratings across the chain (1 to 5):
- Overall
- 1.7
- Health inspections
- 1.8
- Staffing
- 2.6
- Quality
- 2.3
Owners, officers and managers (9) [6]
Corporate Officer
- DELL'ANNO, DAMIAN (individual, NOT APPLICABLE, since 12/01/2017)
- STEPHAN, WILLIAM (individual, NOT APPLICABLE, since 12/01/2017)
Indirect Ownership Interest
- DELL'ANNO, DAMIAN (individual, NOT APPLICABLE, since 12/01/2017)
- STEPHAN, WILLIAM (individual, NOT APPLICABLE, since 12/01/2017)
Adp Of The Snf
- MARIOS, PAUL (individual, NOT APPLICABLE, since 02/26/2025)
- NEXT STEP HEALTHCARE LLC (organization, NOT APPLICABLE, since 04/02/2025)
Operational/Managerial Control
- MARIOS, PAUL (individual, NOT APPLICABLE, since 08/29/2024)
- NEXT STEP HEALTHCARE LLC (organization, NOT APPLICABLE, since 12/01/2017)
5% Or Greater Direct Ownership Interest
- NEXT STEP MA MASTER SUBTENANT, LLC (organization, 100%, since 12/01/2017)
Sources: Nursing Home Provider Information [1] ; Nursing Home Ownership [6]
Sources
All figures on this page come from the U.S. government's published nursing home data, as of October 1, 2026. We reproduce them without change except for rounding and layout; ratings, scores and flags are CMS's, not ours. Averages and comparisons use the state and national figures CMS publishes in the same release.
- 1. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Provider Information. Star ratings, staffing, turnover, inspection scores, fines, chain and flag data. https://data.cms.gov/provider-data/dataset/4pq5-n9py
- 2. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Deficiencies. Each health deficiency cited, with scope and severity. https://data.cms.gov/provider-data/dataset/r5ix-sfxw
- 3. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Fire Safety Deficiencies. Each fire-safety deficiency cited. https://data.cms.gov/provider-data/dataset/ifjz-ge4w
- 4. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Survey Summary. Deficiency totals by inspection cycle and category. https://data.cms.gov/provider-data/dataset/tbry-pc2d
- 5. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Penalties. Fines and payment denials. https://data.cms.gov/provider-data/dataset/g6vv-u9sr
- 6. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Ownership. Owners, officers, directors and managers. https://data.cms.gov/provider-data/dataset/y2hd-n93e
- 7. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home MDS Quality Measures. Quarterly quality measure scores from resident assessments. https://data.cms.gov/provider-data/dataset/djen-97ju
- 8. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Medicare Claims Quality Measures. Risk-adjusted quality measures from Medicare claims. https://data.cms.gov/provider-data/dataset/ijh5-nb2v
- 9. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home State & National Averages. State and national averages used for comparison. https://data.cms.gov/provider-data/dataset/xcdc-v8bm
- 10. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Inspection Cut Points. Score ranges that earn each health inspection star in a state. https://data.cms.gov/provider-data/dataset/hicp-9999
- 11. Centers for Medicare & Medicaid Services. Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide. How the star ratings, scope and severity points, and abuse and Special Focus flags are defined. https://www.cms.gov/medicare/provider-enrollment-and-certification/certificationandcomplianc/downloads/usersguide.pdf
- 12. Centers for Medicare & Medicaid Services. Medicare Care Compare. CMS's own consumer site, with the latest figures. https://www.medicare.gov/care-compare/
Attendant Homes is not affiliated with or endorsed by CMS. The data describes past inspections and reported figures and can be out of date or contain errors; it is not a recommendation. Confirm current information with the facility and on Medicare Care Compare [12] .
Written by Attendant Homes
Have a question or some feedback? Send Attendant Homes a message.
See more from Attendant Homes →
Reviews (0)
Sign in to write a review.
No reviews yet. Be the first to write one.