Care One at Millbury
Millbury, Massachusetts
Skilled nursing facility in Millbury, MA with 154 certified beds and a 1-star CMS overall rating.
Care One at Millbury is a skilled nursing facility in Millbury, Massachusetts (Worcester County), with 154 Medicare/Medicaid-certified beds.
Address: 312 Millbury Avenue, Millbury, MA 01527. Phone: (978) 870-3397.
Ownership: For profit - Limited Liability company. Certified for Medicare and Medicaid. Automatic sprinkler systems in all required areas. Has a resident council. Part of the Careone chain.
CMS Five-Star ratings (source: Medicare Care Compare): overall 1 of 5, health inspections 1, staffing 2, quality measures 4.
Levels of care
- Skilled nursing
Facility details
- Street address
- 312 Millbury Avenue
- City
- Millbury
- State
- Massachusetts
- ZIP code
- 01527
- Phone
- (978) 870-3397
- Levels of care
- Skilled nursing
- Payment options accepted
- Medicare, Medicaid
- Cms Ccn
- 225720
- County
- Worcester
- Ownership Type
- For profit - Limited Liability company
- Provider Type
- Medicare and Medicaid
- Certified Beds
- 154
- Avg Daily Residents
- 144
- Continuing Care Community
- No
- Resident Family Council
- Resident
- Sprinklers All Areas
- Yes
- Medicare Medicaid Approved Date
- 1997-01-23
- Chain Name
- Careone
- Overall Rating
- 1
- Health Inspection Rating
- 1
- Staffing Rating
- 2
- Quality Measure Rating
- 4
- Total Nurse Hours Per Resident Day
- 3.64088
- Rn Hours Per Resident Day
- 0.5306
- Latitude
- 42.224
- Longitude
- -71.761
Medicare & Medicaid quality data
Published by the Centers for Medicare & Medicaid Services (CMS) [1] , data as of October 1, 2026. CMS ID 225720. Ratings compare this home with other nursing homes; they are not a pass or fail.
How does it compare in Millbury? · Lowest-rated in Massachusetts
CMS overall rating
2 / 5
Below average- Certified beds
- 154
- Residents per day
- 140
- Ownership
- For profit - Limited Liability company
- Health citations (latest)
- 18
- Fines
- 3 ($95,328)
Star ratings
CMS rates every certified nursing home from 1 to 5 stars in three areas and combines them into an overall rating. The ratings compare homes with each other: 5 is much above average, 3 is average, 1 is much below average.
Overall rating
Below averageThe headline score, from 1 to 5 stars.
✗ Worse than the state average. State 3.1 · National 3.0
How is this scored?
Three steps: start with the health inspection stars; add one star if staffing is 5 stars (subtract one if it is 1 star); then add one star if quality measures are 5 stars (subtract one if 1 star). It never goes above 5 or below 1, and a home with 1 health inspection star can gain at most one star from the other two. It compares homes with each other; it is not a pass/fail grade. [11]
Health inspections
Much below averageHow the home did in recent state inspections and complaint investigations.
✗ Worse than the state average. State 3.0 · National 2.8
How is this scored?
Based on the two most recent annual inspections plus 36 months of complaint and infection-control inspections, and on how many revisits were needed to confirm fixes. Each citation is weighted by scope and severity. Homes are then ranked within their own state: the best 10% (lowest scores) earn 5 stars, the middle 70% earn 2, 3 or 4 stars in equal shares, and the worst 20% earn 1 star. [11]
Staffing
AverageHow many nurses care for each resident, and how stable the nursing team is.
✗ Worse than the state average. State 3.1 · National 3.0
How is this scored?
Six measures: three of staffing level (total nurse, registered nurse and weekend nurse hours per resident per day, adjusted for how much care residents need) and three of turnover (nursing staff, RNs and administrators). The hours come from payroll records submitted to CMS each quarter; turnover uses six quarters of that data. [11]
Quality measures
Much above averageHow residents are actually doing.
✓ Better than the state average. State 3.3 · National 3.7
How is this scored?
Scores 15 quality measures drawn from resident assessments (the Minimum Data Set) and Medicare claims, such as falls with major injury, pressure ulcers, rehospitalizations and medication use. Long-stay and short-stay residents are rated separately and combined. [11]
This home State average National average
- Long-stay quality
- Residents who live in the home: outcomes such as falls, pressure ulcers and medication use.
- Short-stay quality
- Residents staying for rehab or recovery: outcomes such as rehospitalization and regaining function.
How to read the numbers on this page
- Star ratings — 1 to 5 (no stars = not rated)
- 5 is much above average and 1 is much below average, compared with other nursing homes. A home with too little data may have no rating.
- Health inspection score — 0 and up, lower is better
- Points added up from citations (see the scope and severity grid) and revisits. 0 means a clean record; the state table shows which scores earn which stars.
- Quality measure percentages — 0 to 100%
- The share of residents with an outcome, such as a fall with major injury. For most measures a lower percentage is better; for vaccination measures a higher percentage is better.
- Nurse hours per resident per day — Hours, higher is better
- Paid nursing time divided by residents. For example 4.0 means each resident gets about four hours of nursing care a day, shared across all shifts.
- Staff turnover — 0 to 100%, lower is better
- The share of nursing staff who left during the year. High turnover can mean less continuity of care.
- Case-mix index — Around 1.0 is typical
- How much care the residents need. Above 1 means sicker or more dependent residents who need more staff time.
- Fines — Dollars; payment denials in days
- Penalties CMS imposed for serious or repeated problems. A payment denial stops Medicare/Medicaid payment for new admissions.
Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Staffing & turnover
More nursing time per resident and a steadier team are both signs of better care. Hours come from payroll records the home submits to CMS each quarter.
Nurse hours per resident per day, by role
A resident's day is 24 hours; this is how much paid nursing time each resident gets, shared across all shifts.
RN 0.61 · LPN 0.97 · Nurse aide 2.16. What the home's payroll records show.
RN 0.73 · LPN 0.91 · Nurse aide 2.47. What CMS predicts a home with these residents' needs would staff.
RN 0.58 · LPN 0.92 · Nurse aide 2.03. The reported hours rescaled so homes with sicker or healthier residents can be compared fairly.
Compared with MA and the nation
This home State average National average
- Total nurse hours (hrs/resident/day, higher is better)
- 3.74
✗ Worse than the state average. State 3.94 · National 3.90
- Registered nurse (RN) hours (hrs/resident/day, higher is better)
- 0.61
✗ Worse than the state average. State 0.66 · National 0.69
- Licensed nurse hours (RN + LPN) (hrs/resident/day, higher is better)
- 1.59
✗ Worse than the state average. State 1.63 · National 1.55
- Nurse aide hours (hrs/resident/day, higher is better)
- 2.16
✗ Worse than the state average. State 2.31 · National 2.35
- Weekend total nurse hours (hrs/resident/day, higher is better)
- 3.43
✗ Worse than the state average. State 3.52 · National 3.43
- Weekend RN hours (hrs/resident/day, higher is better)
- 0.43
✗ Worse than the state average. State 0.46 · National 0.48
- Physical therapist hours (hrs/resident/day, higher is better)
- 0.10
✓ Better than the state average. State 0.08 · National 0.07
- Nursing staff turnover (%, lower is better)
- 46.0%
✗ Worse than the state average. State 37.6% · National 45.3%
- RN turnover (%, lower is better)
- 38.9%
✓ Better than the state average. State 42.7% · National 42.5%
- Administrators who left (people, lower is better)
- 0
✓ Better than the state average. State 0 · National 1
- Nursing case-mix index (index)
- 1.48
State 1.40 · National 1.41
Turnover is the share of nursing staff who left over the year. The case-mix index shows how much care residents need: about 1.0 is typical, higher means more dependent residents.
Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Inspections
State inspectors visit each home about once a year and investigate complaints. Every problem they cite is a deficiency, lettered A to L by how serious and how widespread it was.
Health inspection score
109.0 points — in MA that earns (Much below average).
Lower is better. The score adds up points for every citation (more for serious, widespread problems) and for revisits needed to confirm fixes, then weights recent inspections most. [11]
Score needed for each star in MA [10]
- 5 ★
- 0.000-6.000
- 4 ★
- 6.001-24.000
- 3 ★
- 24.001-41.000
- 2 ★
- 41.001-76.000
- 1 ★ (this home)
- >76.000
| Period | Inspection | Citations (complaint) | Citation points | Revisits | Revisit points | Total |
|---|---|---|---|---|---|---|
| Most recent cycle | Apr 25, 2025 | 18 (3) | 128 | 1 | 0 | 128 |
| Prior cycles (2 and 3) | Feb 2, 2024 | 9 (1) | 52 | 1 | 0 | 52 |
Health citations per inspection
Apr 25, 2025
Feb 2, 2024
Aug 16, 2022
State average for that cycle. Fewer is better.
Fire-safety citations per inspection
Apr 25, 2025
Feb 2, 2024
Aug 16, 2022
State average for that cycle. Fewer is better.
What the latest health inspection cited
- Quality of Life and Care 6
- Resident Rights 3
- Infection Control 3
- Nutrition and Dietary 2
- Pharmacy Service 2
- Emergency Preparedness 2
- Resident Assessment and Care Planning 1
- Administration 1
What the latest fire-safety inspection cited
- Smoke 4
- Gas and Vacuum and Electrical Systems 3
- Miscellaneous 2
- Egress 1
How serious were the citations?
Each health citation gets a letter. The number in each cell is how many of this home's citations got that letter; the points show what each letter adds to the health inspection score. Citations where care was substandard score higher than shown. [11]
| Isolated (a few residents) | Pattern (some residents) | Widespread (many residents) | |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J · 50 pts 0 | K · 100 pts 0 | L · 150 pts 0 |
| Actual harm, not immediate jeopardy | G · 20 pts 5 | H · 35 pts 0 | I · 45 pts 0 |
| No actual harm, potential for more than minimal harm | D · 4 pts 28 | E · 8 pts 4 | F · 16 pts 0 |
| No actual harm, potential for minimal harm only | A · 0 pts 0 | B · 0 pts 0 | C · 0 pts 0 |
Darker cells mean more citations. Counts cover every health citation CMS lists for this home.
All health citations (37) [2]
Inspection on May 14, 2026 · 1 citation
-
D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (May 29, 2026) · From a complaint
Inspection on Mar 17, 2026 · 1 citation
-
D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies · Past Non-Compliance (Mar 7, 2026) · From a complaint
Inspection on Nov 19, 2025 · 1 citation
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Dec 17, 2025) · From a complaint
Inspection on Apr 25, 2025 · 15 citations
-
G
Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
D
Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
D
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
D
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
G
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
D
Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
D
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
D
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
D
Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
D
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
E
Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
-
D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 2, 2025)
Inspection on Apr 3, 2024 · 1 citation
-
G
Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · Past Non-Compliance (Jan 30, 2024) · From a complaint
Inspection on Feb 2, 2024 · 8 citations
-
D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Mar 18, 2024)
-
D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Mar 18, 2024)
-
D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Mar 18, 2024)
-
D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Mar 18, 2024)
-
D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Mar 18, 2024)
-
D
Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Mar 18, 2024)
-
D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Mar 18, 2024)
-
D
Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Mar 18, 2024)
Inspection on Aug 16, 2022 · 10 citations
-
D
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Sep 19, 2022)
-
D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Sep 19, 2022)
-
G
Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Sep 19, 2022)
-
E
Perform COVID19 testing on residents and staff.
F0886 · Infection Control Deficiencies · Deficient, Provider has date of correction (Sep 19, 2022)
-
D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Sep 19, 2022)
-
D
Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Sep 19, 2022)
-
D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Sep 19, 2022)
-
D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Sep 19, 2022)
-
E
Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (Sep 19, 2022)
-
D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Sep 19, 2022)
All fire-safety citations (21) [3]
Inspection on Apr 25, 2025 · 12 citations
-
F
Establish policies and procedures for sheltering.
E0022 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
-
F
Ensure proper usage of power strips and extension cords.
K0920 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
-
F
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K0222 · Egress Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
-
D
Install corridor and hallway doors that block smoke.
K0363 · Smoke Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
-
E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K0321 · Smoke Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
-
F
Establish policies and procedures including evacuation.
E0020 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
-
E
Have proper medical gas storage and administration areas.
K0923 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
-
E
Have simulated fire drills held at unexpected times.
K0712 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
-
F
Provide properly protected cooking facilities.
K0324 · Smoke Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
-
F
Have generator or other power source capable of supplying service within 10 seconds.
K0918 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
-
F
Provide a written emergency evacuation plan.
K0711 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
-
F
Have an enclosure around a vertical opening shaft.
K0311 · Smoke Deficiencies · Deficient, Provider has date of correction (Jun 9, 2025)
Inspection on Aug 16, 2022 · 9 citations
-
C
Keep aisles, corridors, and exits free of obstruction in case of emergency.
K0211 · Egress Deficiencies · Deficient, Provider has date of correction (Oct 6, 2022)
-
C
Ensure proper usage of power strips and extension cords.
K0920 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Oct 6, 2022)
-
C
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K0372 · Smoke Deficiencies · Deficient, Provider has date of correction (Oct 6, 2022)
-
D
Meet requirements for the installation and maintenance of electrical systems.
K0911 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Oct 6, 2022)
-
D
Have properly located and lighted "Exit" signs.
K0293 · Egress Deficiencies · Deficient, Provider has date of correction (Oct 6, 2022)
-
D
Install an approved automatic sprinkler system.
K0351 · Smoke Deficiencies · Deficient, Provider has date of correction (Oct 6, 2022)
-
D
Have generator or other power source capable of supplying service within 10 seconds.
K0918 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Oct 6, 2022)
-
D
Have restrictions on the use of portable space heaters.
K0781 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Oct 6, 2022)
-
F
Meet other general requirements that are deficient.
K0300 · Egress Deficiencies · Deficient, Provider has date of correction (Oct 6, 2022)
Sources: Nursing Home Provider Information [1] ; Nursing Home Survey Summary [4] ; Nursing Home Health Deficiencies [2] ; Nursing Home Fire Safety Deficiencies [3] ; Nursing Home Health Inspection Cut Points [10] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Fines & penalties
CMS can fine a home or stop Medicare and Medicaid payments for new admissions when problems are serious or keep recurring. Most homes have none.
- Fines
- 3 State avg 0.7 · National 0.9
- Total fined
- $95,328 State avg 33,030 · National 30,351
- Payment denials
- 0 Periods with no Medicare/Medicaid payment for new admissions
Fines by year
| Date | Type | Amount | Payment denial |
|---|---|---|---|
| Nov 19, 2025 | Fine | $12,628 | — |
| Apr 25, 2025 | Fine | $72,173 | — |
| Feb 2, 2024 | Fine | $10,527 | — |
Sources: Nursing Home Provider Information [1] ; Nursing Home Penalties [5] ; Nursing Home State & National Averages [9]
Resident quality measures
These measure what actually happens to residents, as a percentage from 0 to 100 (or events per 1,000 resident days). For almost all of them a lower number is better; the vaccination measures are the exception and are marked. A star means the measure counts toward the quality star rating.
This home State average National average
Long-stay residents (14) [7]
Residents who live in the home. From their regular health assessments (the Minimum Data Set), averaged over four quarters. Period: 2025Q3-2026Q2.
- Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
- 100.0
✓ Better than the state average. State 92.9 · National 93.7
- Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Higher is better
- 95.8
✓ Better than the state average. State 93.5 · National 95.3
- Percentage of long-stay residents experiencing one or more falls with major injury ★ Lower is better
- 1.2
✓ Better than the state average. State 3.4 · National 3.2
- Percentage of long-stay residents who have depressive symptoms Lower is better
- 20.2
✗ Worse than the state average. State 17.4 · National 13.5
- Percentage of long-stay residents who lose too much weight Lower is better
- 6.4
✗ Worse than the state average. State 5.0 · National 5.1
- Percentage of long-stay residents who received an antianxiety or hypnotic medication Lower is better
- 20.0
✗ Worse than the state average. State 19.5 · National 19.5
- Percentage of long-stay residents who received an antipsychotic medication ★ Lower is better
- 12.4
✓ Better than the state average. State 21.5 · National 15.4
- Percentage of long-stay residents who were physically restrained Lower is better
- 0.0
✓ Better than the state average. State 0.1 · National 0.1
- Percentage of long-stay residents whose ability to walk independently worsened ★ Lower is better
- 12.2
✓ Better than the state average. State 13.9 · National 12.7
- Percentage of long-stay residents whose need for help with daily activities has increased ★ Lower is better
- 14.9
✓ Better than the state average. State 15.8 · National 13.5
- Percentage of long-stay residents with a catheter inserted and left in their bladder ★ Lower is better
- 0.0
✓ Better than the state average. State 0.7 · National 0.7
- Percentage of long-stay residents with a urinary tract infection ★ Lower is better
- 0.5
✓ Better than the state average. State 1.7 · National 1.5
- Percentage of long-stay residents with new or worsened bowel or bladder incontinence Lower is better
- 22.8
✗ Worse than the state average. State 20.4 · National 18.3
- Percentage of long-stay residents with pressure ulcers ★ Lower is better
- 0.9
✓ Better than the state average. State 4.2 · National 4.5
Short-stay residents (3) [7]
Residents staying for rehab or recovery. From their health assessments, averaged over four quarters. Period: 2025Q3-2026Q2.
- Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
- 98.1
✓ Better than the state average. State 78.9 · National 82.3
- Percentage of short-stay residents who newly received an antipsychotic medication ★ Lower is better
- 0.9
✓ Better than the state average. State 1.4 · National 1.5
- Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Higher is better
- 90.2
✓ Better than the state average. State 78.1 · National 80.1
Long-stay residents: hospital use (2) [8]
Hospital stays and emergency visits found in Medicare claims, adjusted for how sick residents were. Period: 20250401-20260331.
- Number of hospitalizations per 1000 long-stay resident days ★ Lower is better · Expected for these residents: 1.9
- 2.1
✗ Worse than the state average. State 1.8 · National 1.8
- Number of outpatient emergency department visits per 1000 long-stay resident days ★ Lower is better · Expected for these residents: 1.5
- 1.5
✗ Worse than the state average. State 1.4 · National 1.7
Short-stay residents: hospital use (2) [8]
Rehospitalizations and emergency visits after admission, found in Medicare claims and adjusted for how sick residents were. Period: 20250401-20260331.
- Percentage of short-stay residents who had an outpatient emergency department visit ★ Lower is better · Expected for these residents: 10.3
- 9.2
✓ Better than the state average. State 11.8 · National 11.8
- Percentage of short-stay residents who were rehospitalized after a nursing home admission ★ Lower is better · Expected for these residents: 25.1
- 28.0
✗ Worse than the state average. State 25.7 · National 23.4
Sources: Nursing Home MDS Quality Measures [7] ; Nursing Home Medicare Claims Quality Measures [8] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Ownership & operator
Who owns and runs a home can matter: for-profit, non-profit and chain-owned homes tend to differ on staffing and inspection results.
- Ownership type
- For profit - Limited Liability company
- Legal business name
- 312 MILLBURY AVENUE OPERATING COMPANY, LLC
- Certified for
- Medicare and Medicaid
- Certified beds
- 154
- Residents per day (average)
- 140.2
- In Medicare/Medicaid since
- Jan 23, 1997
- Resident and family council
- Resident
- Sprinklers in all required areas
- Yes
- County
- Worcester
- Located in a hospital
- No
Company profiles: Careone (37 homes, average 3.5 stars), Healthbridge Management LLC (35 homes, average 3.5 stars), Care Realty, LLC (20 homes, average 3.3 stars), Des-I 2016 Grat (18 homes, average 3.3 stars), Thci Of Massachusetts, LLC (15 homes, average 3.3 stars)
Part of CAREONE
One of 37 homes in this chain. Average star ratings across the chain (1 to 5):
- Overall
- 3.5
- Health inspections
- 3.0
- Staffing
- 3.5
- Quality
- 4.5
Owners, officers and managers (8) [6]
Corporate Officer
- BARUCH, DAVID (individual, NOT APPLICABLE, since 12/01/2021)
W-2 Managing Employee
- BARUCH, DAVID (individual, NOT APPLICABLE, since 12/01/2021)
5% Or Greater Indirect Ownership Interest
- CARE REALTY, LLC (organization, since 04/30/2002)
- DES-I 2016 GRAT (organization, since 12/01/2021)
- STRAUS, DANIEL (individual, since 07/01/2003)
- STRAUS, MOSHAEL (individual, since 07/01/2003)
Operational/Managerial Control
- HEALTHBRIDGE MANAGEMENT LLC (organization, NOT APPLICABLE, since 07/01/2003)
5% Or Greater Direct Ownership Interest
- THCI OF MASSACHUSETTS, LLC (organization, since 07/01/2003)
Sources: Nursing Home Provider Information [1] ; Nursing Home Ownership [6]
Sources
All figures on this page come from the U.S. government's published nursing home data, as of October 1, 2026. We reproduce them without change except for rounding and layout; ratings, scores and flags are CMS's, not ours. Averages and comparisons use the state and national figures CMS publishes in the same release.
- 1. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Provider Information. Star ratings, staffing, turnover, inspection scores, fines, chain and flag data. https://data.cms.gov/provider-data/dataset/4pq5-n9py
- 2. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Deficiencies. Each health deficiency cited, with scope and severity. https://data.cms.gov/provider-data/dataset/r5ix-sfxw
- 3. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Fire Safety Deficiencies. Each fire-safety deficiency cited. https://data.cms.gov/provider-data/dataset/ifjz-ge4w
- 4. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Survey Summary. Deficiency totals by inspection cycle and category. https://data.cms.gov/provider-data/dataset/tbry-pc2d
- 5. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Penalties. Fines and payment denials. https://data.cms.gov/provider-data/dataset/g6vv-u9sr
- 6. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Ownership. Owners, officers, directors and managers. https://data.cms.gov/provider-data/dataset/y2hd-n93e
- 7. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home MDS Quality Measures. Quarterly quality measure scores from resident assessments. https://data.cms.gov/provider-data/dataset/djen-97ju
- 8. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Medicare Claims Quality Measures. Risk-adjusted quality measures from Medicare claims. https://data.cms.gov/provider-data/dataset/ijh5-nb2v
- 9. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home State & National Averages. State and national averages used for comparison. https://data.cms.gov/provider-data/dataset/xcdc-v8bm
- 10. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Inspection Cut Points. Score ranges that earn each health inspection star in a state. https://data.cms.gov/provider-data/dataset/hicp-9999
- 11. Centers for Medicare & Medicaid Services. Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide. How the star ratings, scope and severity points, and abuse and Special Focus flags are defined. https://www.cms.gov/medicare/provider-enrollment-and-certification/certificationandcomplianc/downloads/usersguide.pdf
- 12. Centers for Medicare & Medicaid Services. Medicare Care Compare. CMS's own consumer site, with the latest figures. https://www.medicare.gov/care-compare/
Attendant Homes is not affiliated with or endorsed by CMS. The data describes past inspections and reported figures and can be out of date or contain errors; it is not a recommendation. Confirm current information with the facility and on Medicare Care Compare [12] .
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