Autumn Creek Post Acute
Chico, California
Skilled nursing facility in Chico, CA with 184 certified beds and a 1-star CMS overall rating.
Autumn Creek Post Acute is a skilled nursing facility in Chico, California (Butte County), with 184 Medicare/Medicaid-certified beds.
Address: 587 Rio Lindo Avenue, Chico, CA 95926. Phone: (530) 345-1306.
Ownership: For profit - Limited Liability company. Certified for Medicare and Medicaid. Automatic sprinkler systems in all required areas. Has a resident council. Part of the Corporate Interface Services chain.
CMS Five-Star ratings (source: Medicare Care Compare): overall 1 of 5, health inspections 1, staffing 3, quality measures 3.
Levels of care
- Skilled nursing
Facility details
- Street address
- 587 Rio Lindo Avenue
- City
- Chico
- State
- California
- ZIP code
- 95926
- Phone
- (530) 345-1306
- Levels of care
- Skilled nursing
- Payment options accepted
- Medicare, Medicaid
- Cms Ccn
- 056074
- County
- Butte
- Ownership Type
- For profit - Limited Liability company
- Provider Type
- Medicare and Medicaid
- Certified Beds
- 184
- Avg Daily Residents
- 162.2
- Continuing Care Community
- No
- Resident Family Council
- Resident
- Sprinklers All Areas
- Yes
- Medicare Medicaid Approved Date
- 1978-08-01
- Chain Name
- Corporate Interface Services
- Overall Rating
- 1
- Health Inspection Rating
- 1
- Staffing Rating
- 3
- Quality Measure Rating
- 3
- Total Nurse Hours Per Resident Day
- 4.43401
- Rn Hours Per Resident Day
- 0.52022
- Latitude
- 39.7542
- Longitude
- -121.85
Medicare & Medicaid quality data
Published by the Centers for Medicare & Medicaid Services (CMS) [1] , data as of October 1, 2026. CMS ID 056074. Ratings compare this home with other nursing homes; they are not a pass or fail.
CMS overall rating
1 / 5
Much below average- Certified beds
- 184
- Residents per day
- 155
- Ownership
- For profit - Limited Liability company
- Health citations (latest)
- 25
- Fines
- 2 ($106,707)
Star ratings
CMS rates every certified nursing home from 1 to 5 stars in three areas and combines them into an overall rating. The ratings compare homes with each other: 5 is much above average, 3 is average, 1 is much below average.
Overall rating
Much below averageThe headline score, from 1 to 5 stars.
✗ Worse than the state average. State 3.2 · National 3.0
How is this scored?
Three steps: start with the health inspection stars; add one star if staffing is 5 stars (subtract one if it is 1 star); then add one star if quality measures are 5 stars (subtract one if 1 star). It never goes above 5 or below 1, and a home with 1 health inspection star can gain at most one star from the other two. It compares homes with each other; it is not a pass/fail grade. [11]
Health inspections
Much below averageHow the home did in recent state inspections and complaint investigations.
✗ Worse than the state average. State 2.8 · National 2.8
How is this scored?
Based on the two most recent annual inspections plus 36 months of complaint and infection-control inspections, and on how many revisits were needed to confirm fixes. Each citation is weighted by scope and severity. Homes are then ranked within their own state: the best 10% (lowest scores) earn 5 stars, the middle 70% earn 2, 3 or 4 stars in equal shares, and the worst 20% earn 1 star. [11]
Staffing
AverageHow many nurses care for each resident, and how stable the nursing team is.
✗ Worse than the state average. State 3.3 · National 3.0
How is this scored?
Six measures: three of staffing level (total nurse, registered nurse and weekend nurse hours per resident per day, adjusted for how much care residents need) and three of turnover (nursing staff, RNs and administrators). The hours come from payroll records submitted to CMS each quarter; turnover uses six quarters of that data. [11]
Quality measures
AverageHow residents are actually doing.
✗ Worse than the state average. State 4.2 · National 3.7
How is this scored?
Scores 15 quality measures drawn from resident assessments (the Minimum Data Set) and Medicare claims, such as falls with major injury, pressure ulcers, rehospitalizations and medication use. Long-stay and short-stay residents are rated separately and combined. [11]
This home State average National average
- Long-stay quality
- Residents who live in the home: outcomes such as falls, pressure ulcers and medication use.
- Short-stay quality
- Residents staying for rehab or recovery: outcomes such as rehospitalization and regaining function.
Flags CMS attaches to this home
- ⚑ Abuse citation. Care Compare flags homes cited for abuse where residents were harmed (severity G or higher) in the latest inspection or in the past 12 months, or cited repeatedly for abuse where residents could have been harmed (severity D or higher). [11]
How to read the numbers on this page
- Star ratings — 1 to 5 (no stars = not rated)
- 5 is much above average and 1 is much below average, compared with other nursing homes. A home with too little data may have no rating.
- Health inspection score — 0 and up, lower is better
- Points added up from citations (see the scope and severity grid) and revisits. 0 means a clean record; the state table shows which scores earn which stars.
- Quality measure percentages — 0 to 100%
- The share of residents with an outcome, such as a fall with major injury. For most measures a lower percentage is better; for vaccination measures a higher percentage is better.
- Nurse hours per resident per day — Hours, higher is better
- Paid nursing time divided by residents. For example 4.0 means each resident gets about four hours of nursing care a day, shared across all shifts.
- Staff turnover — 0 to 100%, lower is better
- The share of nursing staff who left during the year. High turnover can mean less continuity of care.
- Case-mix index — Around 1.0 is typical
- How much care the residents need. Above 1 means sicker or more dependent residents who need more staff time.
- Fines — Dollars; payment denials in days
- Penalties CMS imposed for serious or repeated problems. A payment denial stops Medicare/Medicaid payment for new admissions.
Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Staffing & turnover
More nursing time per resident and a steadier team are both signs of better care. Hours come from payroll records the home submits to CMS each quarter.
Nurse hours per resident per day, by role
A resident's day is 24 hours; this is how much paid nursing time each resident gets, shared across all shifts.
RN 0.50 · LPN 1.03 · Nurse aide 2.93. What the home's payroll records show.
RN 0.70 · LPN 0.87 · Nurse aide 2.36. What CMS predicts a home with these residents' needs would staff.
RN 0.49 · LPN 1.01 · Nurse aide 2.89. The reported hours rescaled so homes with sicker or healthier residents can be compared fairly.
Compared with CA and the nation
This home State average National average
- Total nurse hours (hrs/resident/day, higher is better)
- 4.46
≈ About the state average. State 4.54 · National 3.90
- Registered nurse (RN) hours (hrs/resident/day, higher is better)
- 0.50
✗ Worse than the state average. State 0.68 · National 0.69
- Licensed nurse hours (RN + LPN) (hrs/resident/day, higher is better)
- 1.53
✗ Worse than the state average. State 1.88 · National 1.55
- Nurse aide hours (hrs/resident/day, higher is better)
- 2.93
✓ Better than the state average. State 2.66 · National 2.35
- Weekend total nurse hours (hrs/resident/day, higher is better)
- 4.08
≈ About the state average. State 4.10 · National 3.43
- Weekend RN hours (hrs/resident/day, higher is better)
- 0.36
✗ Worse than the state average. State 0.52 · National 0.48
- Physical therapist hours (hrs/resident/day, higher is better)
- 0.04
✗ Worse than the state average. State 0.10 · National 0.07
- Nursing case-mix index (index)
- 1.42
State 1.51 · National 1.41
Turnover is the share of nursing staff who left over the year. The case-mix index shows how much care residents need: about 1.0 is typical, higher means more dependent residents.
Sources: Nursing Home Provider Information [1] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Inspections
State inspectors visit each home about once a year and investigate complaints. Every problem they cite is a deficiency, lettered A to L by how serious and how widespread it was.
Health inspection score
182.0 points — in CA that earns (Much below average).
Lower is better. The score adds up points for every citation (more for serious, widespread problems) and for revisits needed to confirm fixes, then weights recent inspections most. [11]
Score needed for each star in CA [10]
- 5 ★
- 0.000-33.000
- 4 ★
- 33.001-66.000
- 3 ★
- 66.001-96.000
- 2 ★
- 96.001-146.000
- 1 ★ (this home)
- >146.000
| Period | Inspection | Citations (complaint) | Citation points | Revisits | Revisit points | Total |
|---|---|---|---|---|---|---|
| Most recent cycle | Feb 6, 2025 | 23 (19) | 136 | 1 | 0 | 136 |
| Prior cycles (2 and 3) | Jan 19, 2024 | 51 (45) | 320 | 1 | 0 | 320 |
Health citations per inspection
Feb 6, 2025
Jan 19, 2024
Aug 12, 2021
State average for that cycle. Fewer is better.
Fire-safety citations per inspection
Feb 6, 2025
Jan 19, 2024
Aug 12, 2021
State average for that cycle. Fewer is better.
What the latest health inspection cited
- Freedom from Abuse and Neglect and Exploitation 5
- Resident Rights 5
- Quality of Life and Care 4
- Resident Assessment and Care Planning 4
- Nursing and Physician Services 3
- Nutrition and Dietary 1
- Pharmacy Service 1
- Administration 1
- Infection Control 1
What the latest fire-safety inspection cited
- Gas and Vacuum and Electrical Systems 3
- Smoke 2
- Construction 1
How serious were the citations?
Each health citation gets a letter. The number in each cell is how many of this home's citations got that letter; the points show what each letter adds to the health inspection score. Citations where care was substandard score higher than shown. [11]
| Isolated (a few residents) | Pattern (some residents) | Widespread (many residents) | |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J · 50 pts 0 | K · 100 pts 0 | L · 150 pts 0 |
| Actual harm, not immediate jeopardy | G · 20 pts 4 | H · 35 pts 0 | I · 45 pts 0 |
| No actual harm, potential for more than minimal harm | D · 4 pts 51 | E · 8 pts 26 | F · 16 pts 2 |
| No actual harm, potential for minimal harm only | A · 0 pts 0 | B · 0 pts 0 | C · 0 pts 0 |
Darker cells mean more citations. Counts cover every health citation CMS lists for this home.
All health citations (83) [2]
Inspection on Aug 11, 2026 · 1 citation
-
E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Aug 13, 2026) · From a complaint
Inspection on Jul 28, 2026 · 1 citation
-
E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Aug 25, 2026) · From a complaint
Inspection on Jul 14, 2026 · 2 citations
-
D
Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jul 17, 2026) · From a complaint
-
E
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Jul 17, 2026) · From a complaint
Inspection on May 21, 2026 · 1 citation
-
D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (May 21, 2026) · From a complaint
Inspection on May 18, 2026 · 1 citation
-
E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (May 15, 2026) · From a complaint
Inspection on Apr 23, 2026 · 1 citation
-
D
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · Deficient, Provider has date of correction (May 8, 2026) · From a complaint
Inspection on Mar 9, 2026 · 1 citation
-
D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Apr 1, 2026) · From a complaint
Inspection on Mar 6, 2026 · 1 citation
-
E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Mar 14, 2026) · From a complaint
Inspection on Feb 20, 2026 · 1 citation
-
D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Feb 21, 2026) · From a complaint
Inspection on Jan 6, 2026 · 2 citations
-
E
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
F0728 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026) · From a complaint
-
E
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
F0837 · Administration Deficiencies · Deficient, Provider has date of correction (Jan 26, 2026) · From a complaint
Inspection on Dec 31, 2025 · 1 citation
-
D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Jan 5, 2026) · From a complaint
Inspection on Dec 29, 2025 · 1 citation
-
D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Dec 30, 2025) · From a complaint
Inspection on Dec 4, 2025 · 1 citation
-
D
Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Dec 20, 2025) · From a complaint
Inspection on Oct 27, 2025 · 4 citations
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Nov 12, 2025) · From a complaint
-
D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Nov 12, 2025) · From a complaint
-
D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Nov 12, 2025) · From a complaint
-
D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Nov 12, 2025) · From a complaint
Inspection on Aug 25, 2025 · 2 citations
-
D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Sep 5, 2025) · From a complaint
-
D
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Sep 5, 2025) · From a complaint
Inspection on Aug 1, 2025 · 2 citations
-
D
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Aug 26, 2025) · From a complaint
-
D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Aug 26, 2025) · From a complaint
Inspection on Jul 24, 2025 · 1 citation
-
G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Aug 5, 2025) · From a complaint
Inspection on Jul 15, 2025 · 2 citations
-
D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Jul 22, 2025) · From a complaint
-
D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Jul 16, 2025) · From a complaint
Inspection on Jun 16, 2025 · 1 citation
-
D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 25, 2025) · From a complaint
Inspection on Jun 10, 2025 · 1 citation
-
D
Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (Jun 19, 2025) · From a complaint
Inspection on Jun 3, 2025 · 1 citation
-
E
Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies · Deficient, Provider has date of correction (Jun 13, 2025) · From a complaint
Inspection on May 1, 2025 · 1 citation
-
E
Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (May 12, 2025) · From a complaint
Inspection on Apr 29, 2025 · 1 citation
-
D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (May 8, 2025) · From a complaint
Inspection on Apr 23, 2025 · 1 citation
-
E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (May 8, 2025) · From a complaint
Inspection on Feb 28, 2025 · 3 citations
-
E
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025) · From a complaint
-
D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025) · From a complaint
-
D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Mar 10, 2025) · From a complaint
Inspection on Feb 6, 2025 · 6 citations
-
D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Feb 22, 2025)
-
E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Feb 22, 2025)
-
D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Feb 22, 2025) · From a complaint
-
D
Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · Deficient, Provider has date of correction (Feb 22, 2025)
-
D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Feb 22, 2025)
-
D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Feb 22, 2025) · From a complaint
Inspection on Jan 3, 2025 · 1 citation
-
D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Jan 8, 2025) · From a complaint
Inspection on Dec 2, 2024 · 2 citations
-
D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Dec 13, 2024) · From a complaint
-
E
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Dec 13, 2024) · From a complaint
Inspection on Nov 15, 2024 · 1 citation
-
E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Dec 7, 2024) · From a complaint
Inspection on Aug 26, 2024 · 2 citations
-
D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Sep 10, 2024) · From a complaint
-
D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Sep 10, 2024) · From a complaint
Inspection on Jun 15, 2024 · 1 citation
-
D
Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 18, 2024) · From a complaint
Inspection on Jun 11, 2024 · 2 citations
-
D
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jun 25, 2024) · From a complaint
-
E
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
F0836 · Administration Deficiencies · Deficient, Provider has date of correction (Jun 25, 2024) · From a complaint
Inspection on May 24, 2024 · 6 citations
-
D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jun 12, 2024) · From a complaint
-
G
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jun 12, 2024) · From a complaint
-
E
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Jun 12, 2024) · From a complaint
-
D
Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Jun 12, 2024) · From a complaint
-
E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Jun 12, 2024) · From a complaint
-
D
Keep all essential equipment working safely.
F0908 · Environmental Deficiencies · Deficient, Provider has date of correction (Jun 12, 2024) · From a complaint
Inspection on Mar 13, 2024 · 2 citations
-
E
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Mar 21, 2024) · From a complaint
-
D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Mar 21, 2024) · From a complaint
Inspection on Mar 12, 2024 · 1 citation
-
D
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
F0626 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Mar 25, 2024) · From a complaint
Inspection on Feb 26, 2024 · 1 citation
-
D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Mar 8, 2024) · From a complaint
Inspection on Jan 19, 2024 · 6 citations
-
E
Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Feb 23, 2024)
-
D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Feb 23, 2024)
-
D
Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Feb 23, 2024)
-
F
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Feb 23, 2024)
-
D
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction (Feb 23, 2024)
-
D
Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Feb 23, 2024)
Inspection on Jan 11, 2024 · 2 citations
-
D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Jan 29, 2024) · From a complaint
-
D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jan 29, 2024) · From a complaint
Inspection on Jan 10, 2024 · 1 citation
-
E
Honor each resident's preferences, choices, values and beliefs.
F0675 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jan 26, 2024) · From a complaint
Inspection on Jan 9, 2024 · 3 citations
-
D
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Jan 19, 2024) · From a complaint
-
E
Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Jan 19, 2024) · From a complaint
-
E
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Jan 19, 2024) · From a complaint
Inspection on Dec 20, 2023 · 1 citation
-
D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction (Dec 22, 2023) · From a complaint
Inspection on Dec 11, 2023 · 1 citation
-
D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Dec 26, 2023) · From a complaint
Inspection on Dec 5, 2023 · 2 citations
-
D
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Dec 22, 2023) · From a complaint
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Dec 22, 2023) · From a complaint
Inspection on Aug 12, 2021 · 7 citations
-
F
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Sep 14, 2021)
-
D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · Deficient, Provider has date of correction (Sep 14, 2021)
-
D
Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction (Sep 14, 2021)
-
E
Keep all essential equipment working safely.
F0908 · Environmental Deficiencies · Deficient, Provider has date of correction (Sep 14, 2021)
-
E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction (Sep 14, 2021)
-
E
Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies · Deficient, Provider has date of correction (Sep 14, 2021)
-
E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · Deficient, Provider has date of correction (Sep 14, 2021)
All fire-safety citations (25) [3]
Inspection on Feb 6, 2025 · 6 citations
-
D
Install corridor and hallway doors that block smoke.
K0363 · Smoke Deficiencies · Deficient, Provider has date of correction (Feb 21, 2025)
-
D
Ensure proper usage of power strips and extension cords.
K0920 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Feb 21, 2025)
-
D
Meet requirements for the use of electrical equipment.
K0919 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Feb 21, 2025)
-
F
Have generator or other power source capable of supplying service within 10 seconds.
K0918 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Mar 12, 2025)
-
D
Use approved construction type or materials.
K0161 · Construction Deficiencies · Deficient, Provider has date of correction (Feb 21, 2025)
-
D
Inspect, test, and maintain automatic sprinkler systems.
K0353 · Smoke Deficiencies · Deficient, Provider has date of correction (Mar 12, 2025)
Inspection on Jan 19, 2024 · 12 citations
-
D
Ensure proper usage of power strips and extension cords.
K0920 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
-
C
Properly select, install, inspect, or maintain portable fire extinguishes.
K0355 · Smoke Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
-
E
Install corridor and hallway doors that block smoke.
K0363 · Smoke Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
-
F
Develop a communication plan.
E0029 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
-
F
Establish emergency prep training and testing.
E0036 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
-
F
Develop Emergency Preparedness policies and procedures.
E0013 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
-
D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K0741 · Miscellaneous Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
-
F
Implement emergency and standby power systems.
E0041 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
-
F
Have approved installation, maintenance and testing program for fire alarm systems.
K0345 · Smoke Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
-
D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K0222 · Egress Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
-
F
Have generator or other power source capable of supplying service within 10 seconds.
K0918 · Gas, Vacuum, and Electrical Systems Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
-
F
Develop and maintain an Emergency Preparedness Program (EP).
E0004 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Feb 21, 2024)
Inspection on Aug 12, 2021 · 7 citations
-
D
Inspect, test, and maintain automatic sprinkler systems.
K0353 · Smoke Deficiencies · Deficient, Provider has date of correction (Sep 13, 2021)
-
D
Provide primary/alternate means for communication.
E0032 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Sep 13, 2021)
-
D
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
K0343 · Smoke Deficiencies · Deficient, Provider has date of correction (Sep 13, 2021)
-
D
Install corridor and hallway doors that block smoke.
K0363 · Smoke Deficiencies · Deficient, Provider has date of correction (Sep 13, 2021)
-
D
Create arrangements with other facilities to receive patients.
E0025 · Emergency Preparedness Deficiencies · Deficient, Provider has date of correction (Sep 13, 2021)
-
D
Properly select, install, inspect, or maintain portable fire extinguishes.
K0355 · Smoke Deficiencies · Deficient, Provider has date of correction (Sep 13, 2021)
-
D
Use approved construction type or materials.
K0161 · Construction Deficiencies · Deficient, Provider has date of correction (Sep 13, 2021)
Sources: Nursing Home Provider Information [1] ; Nursing Home Survey Summary [4] ; Nursing Home Health Deficiencies [2] ; Nursing Home Fire Safety Deficiencies [3] ; Nursing Home Health Inspection Cut Points [10] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Fines & penalties
CMS can fine a home or stop Medicare and Medicaid payments for new admissions when problems are serious or keep recurring. Most homes have none.
- Fines
- 2 State avg 0.8 · National 0.9
- Total fined
- $106,707 State avg 23,366 · National 30,351
- Payment denials
- 3 Periods with no Medicare/Medicaid payment for new admissions
Fines by year
| Date | Type | Amount | Payment denial |
|---|---|---|---|
| Feb 20, 2026 | Payment Denial | — | 1 days from May 20, 2026 |
| Oct 27, 2025 | Fine | $64,893 | — |
| Jul 15, 2025 | Payment Denial | — | 27 days from Aug 9, 2025 |
| Jul 15, 2025 | Fine | $41,814 | — |
| Dec 5, 2023 | Payment Denial | — | 63 days from Dec 22, 2023 |
Sources: Nursing Home Provider Information [1] ; Nursing Home Penalties [5] ; Nursing Home State & National Averages [9]
Resident quality measures
These measure what actually happens to residents, as a percentage from 0 to 100 (or events per 1,000 resident days). For almost all of them a lower number is better; the vaccination measures are the exception and are marked. A star means the measure counts toward the quality star rating.
This home State average National average
Long-stay residents (14) [7]
Residents who live in the home. From their regular health assessments (the Minimum Data Set), averaged over four quarters. Period: 2025Q3-2026Q2.
- Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
- 100.0
≈ About the state average. State 98.7 · National 93.7
- Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Higher is better
- 100.0
✓ Better than the state average. State 97.9 · National 95.3
- Percentage of long-stay residents experiencing one or more falls with major injury ★ Lower is better
- 2.0
✗ Worse than the state average. State 1.6 · National 3.2
- Percentage of long-stay residents who have depressive symptoms Lower is better
- 1.8
✓ Better than the state average. State 7.6 · National 13.5
- Percentage of long-stay residents who lose too much weight Lower is better
- 2.1
✓ Better than the state average. State 4.1 · National 5.1
- Percentage of long-stay residents who received an antianxiety or hypnotic medication Lower is better
- 12.3
✓ Better than the state average. State 13.7 · National 19.5
- Percentage of long-stay residents who received an antipsychotic medication ★ Lower is better
- 15.0
✗ Worse than the state average. State 12.3 · National 15.4
- Percentage of long-stay residents who were physically restrained Lower is better
- 0.2
✓ Better than the state average. State 0.3 · National 0.1
- Percentage of long-stay residents whose ability to walk independently worsened ★ Lower is better
- 14.7
✗ Worse than the state average. State 8.9 · National 12.7
- Percentage of long-stay residents whose need for help with daily activities has increased ★ Lower is better
- 12.6
✗ Worse than the state average. State 10.2 · National 13.5
- Percentage of long-stay residents with a catheter inserted and left in their bladder ★ Lower is better
- 0.5
✓ Better than the state average. State 0.7 · National 0.7
- Percentage of long-stay residents with a urinary tract infection ★ Lower is better
- 0.4
✓ Better than the state average. State 1.2 · National 1.5
- Percentage of long-stay residents with new or worsened bowel or bladder incontinence Lower is better
- 12.3
✗ Worse than the state average. State 9.8 · National 18.3
- Percentage of long-stay residents with pressure ulcers ★ Lower is better
- 3.4
✓ Better than the state average. State 4.3 · National 4.5
Short-stay residents (3) [7]
Residents staying for rehab or recovery. From their health assessments, averaged over four quarters. Period: 2025Q3-2026Q2.
- Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Higher is better
- 99.5
✓ Better than the state average. State 94.6 · National 82.3
- Percentage of short-stay residents who newly received an antipsychotic medication ★ Lower is better
- 1.3
✓ Better than the state average. State 1.3 · National 1.5
- Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Higher is better
- 99.5
✓ Better than the state average. State 93.1 · National 80.1
Long-stay residents: hospital use (2) [8]
Hospital stays and emergency visits found in Medicare claims, adjusted for how sick residents were. Period: 20250401-20260331.
- Number of hospitalizations per 1000 long-stay resident days ★ Lower is better · Expected for these residents: 2.3
- 1.7
✓ Better than the state average. State 2.2 · National 1.8
- Number of outpatient emergency department visits per 1000 long-stay resident days ★ Lower is better · Expected for these residents: 1.8
- 1.2
✓ Better than the state average. State 1.5 · National 1.7
Short-stay residents: hospital use (2) [8]
Rehospitalizations and emergency visits after admission, found in Medicare claims and adjusted for how sick residents were. Period: 20250401-20260331.
- Percentage of short-stay residents who had an outpatient emergency department visit ★ Lower is better · Expected for these residents: 10.6
- 14.1
✗ Worse than the state average. State 11.1 · National 11.8
- Percentage of short-stay residents who were rehospitalized after a nursing home admission ★ Lower is better · Expected for these residents: 24.9
- 26.7
✗ Worse than the state average. State 22.6 · National 23.4
Sources: Nursing Home MDS Quality Measures [7] ; Nursing Home Medicare Claims Quality Measures [8] ; Nursing Home State & National Averages [9] ; Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide [11]
Ownership & operator
Who owns and runs a home can matter: for-profit, non-profit and chain-owned homes tend to differ on staffing and inspection results.
- Ownership type
- For profit - Limited Liability company
- Legal business name
- CHICO HEIGHTS REHABILITATION & WELLNESS CENTRE LP
- Certified for
- Medicare and Medicaid
- Certified beds
- 184
- Residents per day (average)
- 155.3
- In Medicare/Medicaid since
- Aug 1, 1978
- Resident and family council
- Resident
- Sprinklers in all required areas
- Yes
- County
- Butte
- Located in a hospital
- No
Company profiles: Rockport Administrative Services, LLC (72 homes, average 2.5 stars), Corporate Interface Services LLC (41 homes, average 2.5 stars), Corporate Interface Services (40 homes, average 2.7 stars)
Part of CORPORATE INTERFACE SERVICES
One of 40 homes in this chain. Average star ratings across the chain (1 to 5):
- Overall
- 2.7
- Health inspections
- 2.4
- Staffing
- 2.6
- Quality
- 4.1
Owners, officers and managers (12) [6]
General Partnership Interest
- CHICO HEIGHTS WELLNESS GP LLC (organization, NOT APPLICABLE, since 07/21/2014)
Adp Of The Snf
- CHICO HEIGHTS-LET LLC (organization, NOT APPLICABLE, since 04/01/2025)
- CORPORATE INTERFACE SERVICES LLC (organization, NOT APPLICABLE, since 05/05/2025)
- GARRETSON, CHARLES (individual, NOT APPLICABLE, since 03/01/2022)
- LERMA, STEPHANIE (individual, NOT APPLICABLE, since 09/28/2023)
- ROCKPORT ADMINISTRATIVE SERVICES, LLC (organization, NOT APPLICABLE, since 06/02/2025)
Operational/Managerial Control
- CORPORATE INTERFACE SERVICES LLC (organization, NOT APPLICABLE, since 03/18/2024)
- GARRETSON, CHARLES (individual, NOT APPLICABLE, since 03/01/2022)
- LERMA, STEPHANIE (individual, NOT APPLICABLE, since 09/28/2023)
- RECHNITZ, SHLOMO (individual, NOT APPLICABLE, since 07/21/2014)
- ROCKPORT ADMINISTRATIVE SERVICES, LLC (organization, NOT APPLICABLE, since 12/01/2018)
Limited Partnership Interest
- RECHNITZ, SHLOMO (individual, NOT APPLICABLE, since 07/21/2014)
Sources: Nursing Home Provider Information [1] ; Nursing Home Ownership [6]
Sources
All figures on this page come from the U.S. government's published nursing home data, as of October 1, 2026. We reproduce them without change except for rounding and layout; ratings, scores and flags are CMS's, not ours. Averages and comparisons use the state and national figures CMS publishes in the same release.
- 1. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Provider Information. Star ratings, staffing, turnover, inspection scores, fines, chain and flag data. https://data.cms.gov/provider-data/dataset/4pq5-n9py
- 2. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Deficiencies. Each health deficiency cited, with scope and severity. https://data.cms.gov/provider-data/dataset/r5ix-sfxw
- 3. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Fire Safety Deficiencies. Each fire-safety deficiency cited. https://data.cms.gov/provider-data/dataset/ifjz-ge4w
- 4. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Survey Summary. Deficiency totals by inspection cycle and category. https://data.cms.gov/provider-data/dataset/tbry-pc2d
- 5. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Penalties. Fines and payment denials. https://data.cms.gov/provider-data/dataset/g6vv-u9sr
- 6. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Ownership. Owners, officers, directors and managers. https://data.cms.gov/provider-data/dataset/y2hd-n93e
- 7. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home MDS Quality Measures. Quarterly quality measure scores from resident assessments. https://data.cms.gov/provider-data/dataset/djen-97ju
- 8. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Medicare Claims Quality Measures. Risk-adjusted quality measures from Medicare claims. https://data.cms.gov/provider-data/dataset/ijh5-nb2v
- 9. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home State & National Averages. State and national averages used for comparison. https://data.cms.gov/provider-data/dataset/xcdc-v8bm
- 10. Centers for Medicare & Medicaid Services, Provider Data Catalog. Nursing Home Health Inspection Cut Points. Score ranges that earn each health inspection star in a state. https://data.cms.gov/provider-data/dataset/hicp-9999
- 11. Centers for Medicare & Medicaid Services. Design for Care Compare Nursing Home Five-Star Quality Rating System: Technical Users' Guide. How the star ratings, scope and severity points, and abuse and Special Focus flags are defined. https://www.cms.gov/medicare/provider-enrollment-and-certification/certificationandcomplianc/downloads/usersguide.pdf
- 12. Centers for Medicare & Medicaid Services. Medicare Care Compare. CMS's own consumer site, with the latest figures. https://www.medicare.gov/care-compare/
Attendant Homes is not affiliated with or endorsed by CMS. The data describes past inspections and reported figures and can be out of date or contain errors; it is not a recommendation. Confirm current information with the facility and on Medicare Care Compare [12] .
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